Communication problem

Discussions about Z-Way software and Z-Wave technology in general
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Kasper.Lyngbye
Posts: 6
Joined: 19 Nov 2011 19:15

Communication problem

Post by Kasper.Lyngbye »

Hi.

I have made a little test setup with one Living connect Danfoss thermostat.
1 Aeon Z USB stick version 2 and a pc running Windows XP.
From the USB to the Thermostat there is about 2 meters.

My log is full of errors.

I have i job running every minute with this command.
ZWaveAPI.awaitingCallbackJobs = 1
I have read somewhere that this will help on the " probably too late " error.

Could some of you help me with my problem(s)?

All best

Kasper


2011-11-27 23:37:04,941 Z-Wave.ERROR SendData callback Id is invalid: 0xcc! Probably too late
--------------------------------------------------------------------

2011-11-27 23:37:06,009 Z-Wave.ERROR CAN found while no job awaiting ACK...
2011-11-27 23:37:05,999 Z-Wave.ERROR SendData callback Id is invalid: 0xd8! Probably too late
2011-11-27 23:37:05,988 Z-Wave.ERROR A response received with no request!
2011-11-27 23:37:05,923 Z-Wave.ERROR CAN found while no job awaiting ACK...
2011-11-27 23:37:05,875 Z-Wave.INFO Send to device 2, instance 0, Multi Command with 0 encapsulated commands: : Response received - transfered to encapsulated jobs
2011-11-27 23:37:05,813 CmdCls.INFO Node 2:0, CC Wakeup: send node into sleep
2011-11-27 23:37:05,802 Z-Wave.ERROR SendData callback Id is invalid: 0xd4! Probably too late
2011-11-27 23:37:05,802 Z-Wave.ERROR SOF found while awaiting ack...
2011-11-27 23:37:05,759 CmdCls.INFO Node 2:0, CC Wakeup: send node into sleep
2011-11-27 23:37:05,690 CmdCls.INFO Node 2:0, CC Wakeup: send node into sleep
2011-11-27 23:37:05,679 Z-Wave.ERROR SendData callback Id is invalid: 0xd4! Probably too late
2011-11-27 23:37:05,678 Z-Wave.ERROR SOF found while awaiting ack...
2011-11-27 23:37:05,616 CmdCls.INFO Node 2:0, CC Wakeup: send node into sleep
2011-11-27 23:37:05,604 Z-Wave.INFO Send to device 2, instance 0, Multi Command with 0 encapsulated commands: : Callback received - transfered to encapsulated jobs
2011-11-27 23:37:05,541 Z-Wave.ERROR A response received with no request!
2011-11-27 23:37:05,529 Z-Wave.ERROR ACK received, but no job waiting for ACK
2011-11-27 23:37:05,456 Z-Wave.INFO Send to device 2, instance 0, Multi Command with 0 encapsulated commands: : Response received - transfered to encapsulated jobs
2011-11-27 23:37:05,340 CmdCls.INFO Node 2:0, CC Wakeup: send node into sleep
2011-11-27 23:37:05,328 Z-Wave.ERROR SendData callback Id is invalid: 0xd0! Probably too late
2011-11-27 23:37:05,326 Z-Wave.ERROR SOF found while awaiting ack...
2011-11-27 23:37:05,188 CmdCls.INFO Node 2:0, CC Wakeup: send node into sleep
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PoltoS
Posts: 7571
Joined: 26 Jan 2011 19:36

Try new version please

Post by PoltoS »

We have found two issues in your log. One was solved (we have applied a patch to current Z-Cloud - try it again).

Second one is either caused by first or by big delays to our server.
Kasper.Lyngbye
Posts: 6
Joined: 19 Nov 2011 19:15

Still not working

Post by Kasper.Lyngbye »

Seems that the walve is not opening anymore when recieving commands.
In the clima schedule i have made a schedule with constant 27 degrees = nothing happens.
I manual mode = nothing happens


2011-11-30 00:40:13,030 Z-Wave.ERROR SendData callback Id is invalid: 0x82! Probably too late
2011-11-30 00:40:13,006 Z-Wave.ERROR SendData callback Id is invalid: 0x82! Probably too late
2011-11-30 00:40:12,838 Z-Wave.INFO Send to device 2, instance 0, wakeup no more information: Delivered
2011-11-30 00:40:12,161 Z-Wave.ERROR A response received with no request!
2011-11-30 00:40:05,463 Z-Wave.ERROR A response received with no request!
2011-11-30 00:40:04,687 Z-Wave.ERROR A response received with no request!
2011-11-30 00:40:02,695 Z-Wave.ERROR SendData callback Id is invalid: 0x81! Probably too late
2011-11-30 00:40:02,683 Z-Wave.ERROR SendData callback Id is invalid: 0x81! Probably too late
2011-11-30 00:40:02,672 Z-Wave.INFO Send to device 2, instance 0, Multi Command with 3 encapsulated commands: Send to device 2, instance 0, Thermostat setpoint set: mode 1, value 18.000000, Send to device 2, instance 0, Thermostat setpoint get, Send to device 2, instance 0, Thermostat setpoint get: Callback received - transfered to encapsulated jobs
2011-11-30 00:40:02,650 Z-Wave.INFO Send to device 2, instance 0, Thermostat setpoint get: Delivered
2011-11-30 00:40:02,413 Z-Wave.INFO Send to device 2, instance 0, Thermostat setpoint get: Delivered
2011-11-30 00:40:01,793 Z-Wave.INFO Send to device 2, instance 0, Thermostat setpoint set: mode 1, value 18.000000: Delivered
2011-11-30 00:40:01,759 Z-Wave.ERROR A response received with no request!
2011-11-30 00:40:01,529 Z-Wave.INFO Send to device 2, instance 0, Multi Command with 3 encapsulated commands: Send to device 2, instance 0, Thermostat setpoint set: mode 1, value 18.000000, Send to device 2, instance 0, Thermostat setpoint get, Send to device 2, instance 0, Thermostat setpoint get: Response received - transfered to encapsulated jobs
2011-11-30 00:40:01,214 CmdCls.INFO Node 2:0, CC Wakeup: send node into sleep
2011-11-30 00:40:01,161 CmdCls.INFO Node 2:0, CC Wakeup: send node into sleep
2011-11-30 00:40:01,161 Z-Wave.INFO Running wakeup handler for node 2
2011-11-30 00:40:01,161 Z-Wave.INFO Node info received: 2
2011-11-30 00:40:01,147 CmdCls.INFO Node 2:0, CC Wakeup: send node into sleep
2011-11-30 00:40:01,118 Z-Wave.INFO Running wakeup handler for node 2
2011-11-30 00:40:01,116 Z-Wave.INFO Node info received: 2
2011-11-30 00:40:01,079 CmdCls.INFO Node 2:0, CC Wakeup: send node into sleep
2011-11-30 00:40:01,021 Z-Wave.INFO Running wakeup handler for node 2
2011-11-30 00:40:00,283 Z-Wave.INFO Node info received: 2
2011-11-30 00:39:34,256 Rules.INFO Enabling Climate Schedule on 2:0
2011-11-30 00:39:13,558 Z-Wave.INFO Send to device 2, instance 0, wakeup no more information: Delivered
Kasper.Lyngbye
Posts: 6
Joined: 19 Nov 2011 19:15

Errors

Post by Kasper.Lyngbye »

Hi Z-wave people. Is there a status on these errors. Like it is now, i can not use this system because it not stable enough.
User avatar
PoltoS
Posts: 7571
Joined: 26 Jan 2011 19:36

From the log it seems that

Post by PoltoS »

From the log it seems that your connection to our server is not perfect, but we see in the log a lot of delivered packets, so thermostat should act on new commands. First of all try to press middle button to see preset temperature on the screen. Due to Danfoss bug or feature if the thermostat is in Automatic mode, it would always show 18 degrees. Once you shift schedule (for zone or for thermostat), the temperature shown will change respectively.

If you turn thermostat to manual mode, you will see exact temperature as defined it Z-Cloud interface.

Please do these checks to understand if it is a problem of Z-Cloud or thermostat.

Note that the thermostat is too smart and may act in some undpredictable way. Its logics is not always clear.
Kasper.Lyngbye
Posts: 6
Joined: 19 Nov 2011 19:15

Dear Z-cloud people.

Post by Kasper.Lyngbye »

Dear Z-cloud people.

I found out that the thermostat software was " hanging ". I made a reset and it is working again.
Like it is now it is not working stabile enough for me, sorry. It is working for a period and then i stop working ( i think because of the bad connection to the server ). But why is the serverconnection so bad? I have not general internet problems, and the pc where the z-cloud stick is running is wired to the internet.
User avatar
PoltoS
Posts: 7571
Joined: 26 Jan 2011 19:36

We will improve link persistence significally ibefore Christmas

Post by PoltoS »

Please have a try once we announce new version.
Kasper.Lyngbye
Posts: 6
Joined: 19 Nov 2011 19:15

Same problem

Post by Kasper.Lyngbye »

I still get all these Problably too late errors. I have i " normal " network. ADSL modem - router - wired PC running Windows XP.
User avatar
PoltoS
Posts: 7571
Joined: 26 Jan 2011 19:36

Probably your ping to our server is too big?

Post by PoltoS »

What is the ping to z-cloud.z-wave.me for you?

Basically, "too late" is not very critical, since the device should still get the packet. Does the device work? Does Z-Cloud work for other devices for you?
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