Include device fails

[zimmerleut]

Hi,
I'm trying to include a Linear WD1000Z dimmer module (newly purchased). The include fails, despite previous resets:

Code: Select all

[2014-09-02 23:22:33.140] SETDATA controller.data.lastIncludedDevice = Empty
[2014-09-02 23:22:33.140] SETDATA controller.data.lastExcludedDevice = Empty
[2014-09-02 23:22:33.140] Job 0x4a (Add/re-include node to network): Ready to add - push button on the device to be added
[2014-09-02 23:22:33.140] SETDATA controller.data.controllerState = 1 (0x00000001)
[2014-09-02 23:22:34.250] RECEIVED: ( 01 07 00 4A 08 02 00 00 B8 )
[2014-09-02 23:22:34.250] SENT ACK
[2014-09-02 23:22:34.250] Job 0x4a (Add/re-include node to network): Node found: #0
[2014-09-02 23:22:34.250] SETDATA controller.data.controllerState = 2 (0x00000002)
[2014-09-02 23:22:37.128] RECEIVED: ( 01 07 00 4A 08 07 00 00 BD )
[2014-09-02 23:22:37.128] SENT ACK
[2014-09-02 23:22:37.129] Job 0x4a (Add/re-include node to network): Failed
[2014-09-02 23:22:37.129] Job 0x4a (Add/re-include node to network): fail
[2014-09-02 23:22:37.129] Removing job: Add/re-include node to network
[2014-09-02 23:22:37.129] Adding job: Add/re-include node to network
[2014-09-02 23:22:37.141] SENDING (cb 0x05): ( 01 04 00 4A 05 B4 )
[2014-09-02 23:22:37.151] RECEIVED ACK
[2014-09-02 23:22:37.151] Removing job: Add/re-include node to network
[2014-09-02 23:22:37.195] RECEIVED: ( 01 07 00 4A 08 06 00 00 BC )
[2014-09-02 23:22:37.196] SENT ACK
[2014-09-02 23:22:37.196] Job 0x4a (Add/re-include node to network): Done
[2014-09-02 23:22:37.196] SETDATA controller.data.controllerState = 0 (0x00000000)
[2014-09-02 23:22:37.196] Job 0x4a (Add/re-include node to network): success
[2014-09-02 23:22:37.196] Removing job: Add/re-include node to network

Including/control/excluding using a HomePro ZTH100 remote works without problems. The RazBerry module is approximately 1.5m from the dimmer.
What can I do?

[PoltoS]

Seems the devices is based on 4.28 SDK or even older. This is a know behavior - we have seen this from time to time. Try to exclude with ZTH100 and include again. Don't remember how we solved it, since it was more than 2 years ago.

If it is a modern device, we need to get more info about it the SDK.