Installation for zbw_new_user fail

Discussions about Z-Way software and Z-Wave technology in general
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p_rhodan
Posts: 2
Joined: 21 Jan 2018 23:22

Installation for zbw_new_user fail

Post by p_rhodan » 21 Jan 2018 23:47

Hello,

I'm trying to re-install the z-way Software on a Raspberry Pi3 (old SD card was defective, no backup). But I get an error message in the web Interface for Firmware update:

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_zboxid: Err(1.18.3): main.c: 501: The spawned process 'shell:cat /etc/zbw/userid' has exited with code 1 and says:
��
RaZberry ID:
The problem is that no userid is found. In the SSH console, the following error occurs with the script zbw_autosetup:

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wget http://46.20.244.72/zbw_new_user -O /tmp/zbw_connect_setup.run
--2018-01-21 23:08:39--  http://46.20.244.72/zbw_new_user
Connecting to 46.20.244.72:80... connected.
HTTP request sent, awaiting response... 500 Internal Server Error
2018-01-21 23:08:39 ERROR 500: Internal Server Error.
It seams the webserver for find.z-wave.me has an issue. With a browser I get for the URL https://http://46.20.244.72/zbw_new_user the error message, too:

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500 Internal Server Error

nginx
P_Rhodan

bgr
Posts: 4
Joined: 27 Jan 2018 09:56

Re: Installation for zbw_new_user fail

Post by bgr » 27 Jan 2018 10:16

Their server is down, for how long who knows. Support told me it would be back up "shortly", but I sense that means at some point in time.

pwm
Posts: 14
Joined: 27 Jan 2018 20:30

Re: Installation for zbw_new_user fail

Post by pwm » 28 Jan 2018 18:10

Zero reaction on support for Stretch.
And new registrations down for over a week.

I get a feeling that this is unsupported products. While there is an admin account regularly active, there is a lack of indication of developer activity.

pwm
Posts: 14
Joined: 27 Jan 2018 20:30

Re: Installation for zbw_new_user fail

Post by pwm » 05 Feb 2018 01:16

After three weeks with the new-user registration down, the only change introduced is that error code 500 is now replaced with error code 502.
pi@raspberrypi:~ $ sudo /etc/init.d/zbw_autosetup start
--2018-02-04 23:07:55-- http://find.zwave.me/zbw_new_user
Resolving find.zwave.me (find.zwave.me)... 78.46.43.211
Connecting to find.zwave.me (find.zwave.me)|78.46.43.211|:80... connected.
HTTP request sent, awaiting response... 502 Bad Gateway
2018-02-04 23:07:56 ERROR 502: Bad Gateway.

pwm
Posts: 14
Joined: 27 Jan 2018 20:30

Re: Installation for zbw_new_user fail

Post by pwm » 06 Feb 2018 02:07

Problem seems to be resolved now.

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