Unable to enter licence

Discussions about Z-Way software and Z-Wave technology in general
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Kositch
Posts: 11
Joined: 21 May 2018 01:29

Unable to enter licence

Post by Kositch » 21 May 2018 01:34

Hello,

I have purchased NAS WD My Cloud EX2 Ultra with Smart Home stick from WD (Z-wave plus USB stick) including the licence code. When I installed Z-Way (Z-wave.me) app on NAS and logged in it tells me I have to enter licence code in Menu > Management > Licence Upgrade, but I have no such option. When I want to make inclusion, there is only error, that it takes too long, so I suppose it is because I haven't entered a licence.

Any help?
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Thanks.
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