Razberry boards fail to pair any device

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Pawel Stavros
Posts: 3
Joined: 15 Jun 2018 16:43

Razberry boards fail to pair any device

Post by Pawel Stavros » 10 Jul 2018 12:25

Hello everyone.

I am working on a project where we are using the Razberry board for the communication with several sensors. We have purchased 50 Razberries and I have paired every single device successfully. There are 2 boards though that behave differently than the others and I cannot pair any device (I have tried several different devices).

In the normal pairing procedure, when I start the pairing of the device, there is a red light on the Razberry board at the beginning, and when I trigger the device to be added, a green light blinks until the procedure concludes.

On the other hand, for these 2 problematic boards, the green light does not blink but instead, it is permanently on.

Have anyone else had similar issues? is this a software issue or a hardware issue??
Is there anything I should check in the log files or any configuration to try through the expert?

Thanks

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