Z-Way + UZB beginner trouble - help please

Discussions about Z-Way software and Z-Wave technology in general
Leif
Posts: 17
Joined: 19 Jan 2019 17:28

Re: Z-Way + UZB beginner trouble - help please

Post by Leif » 29 Jan 2019 10:52

It seems that if you try to apply the license with the windows version of z-way, it just kills the license.. and the error/status messages are terrible, it gives you no clear insight into what is going on, they're so bad that they're almost intentionally misleading.

Poltos reset the key for me (after several days) and then I was able to apply it (using a raspberry pi). iQbal, you may want to just email info@z-wave.me right away instead of wasting your time in the forum.

abuspm
Posts: 2
Joined: 05 Mar 2019 12:07

Re: Z-Way + UZB beginner trouble - help please

Post by abuspm » 05 Mar 2019 12:09

Unfortunately we have the same issue with 4x UZB Sticks.
I already wrote the Z-Wave.me Support twice within the last two weeks but no response. Can somebody help us here please?

Thanks

abuspm
Posts: 2
Joined: 05 Mar 2019 12:07

Re: Z-Way + UZB beginner trouble - help please

Post by abuspm » 07 Mar 2019 11:05

I have to say, GREAT SUPPORT by Z-Wave.me!!!

No response on any of their channels!!! Good Job Guys!

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PoltoS
Posts: 4585
Joined: 26 Jan 2011 19:36

Re: Z-Way + UZB beginner trouble - help please

Post by PoltoS » 10 Mar 2019 02:12

Please send your licenses to support and to ps@

We will check them.

Windows version is pretty old. Please use the RaZberry version instead

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