Am I the only one that can't connect to Alexa ?

Discussions about Z-Way software and Z-Wave technology in general
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micky1500
Posts: 90
Joined: 07 Feb 2016 16:29

Am I the only one that can't connect to Alexa ?

Post by micky1500 » 03 Aug 2019 23:04

Alexa app seems to have been down today. Saturday 3rd August 2019.

I have checked https://support.zwave.eu/status/
And all 4 servers are working !
I believe this to be a false reading.

My firewall shows a lot of attempts to re-connect -- 41523 attempts port 22 at find.z-wave.me
It shows the IP address of all 4 servers.

I recently upgraded to 3.0.0 on a new Raspberry PI.
I turned off my firewall
I restarted the raspberry
I restarted the router
Nothing worked.

Randomly about 12 hours later it starts working again.

Did anyone else have this issue ?
Raspi 3(Stretch), Zwave.me 3.0.0

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PoltoS
Posts: 4978
Joined: 26 Jan 2011 19:36

Re: Am I the only one that can't connect to Alexa ?

Post by PoltoS » 03 Aug 2019 23:51

There was a problem on our side. Sorry for that. It is back again.

The page you mention shows that servers are up. They were up indeed, but there was a fault with the service itself. Now it is upp and running.

micky1500
Posts: 90
Joined: 07 Feb 2016 16:29

Re: Am I the only one that can't connect to Alexa ?

Post by micky1500 » 04 Aug 2019 23:24

Thanks For the update.
As your server page said everything was working fine, I assumed I had an issue at my end.

No one else seemed that bothered that it was not working.
I'll just wait 24 hours next time and hope it fixes itself.
Raspi 3(Stretch), Zwave.me 3.0.0

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