How to fix Z-Wave errors with Linear GD00Z-4 Garage Door opener?

Discussions about Z-Way software and Z-Wave technology in general
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johnjohnas
Posts: 1
Joined: 12 Aug 2019 09:18

How to fix Z-Wave errors with Linear GD00Z-4 Garage Door opener?

Post by johnjohnas » 12 Aug 2019 09:19

I purchased a Linear GD00Z-4 garage door opener last year and it worked perfectly without a hitch.

I am using a Samsung SmartThings v3 hub. I am controlling using the app and Alexa.

Then all of a sudden, it only started understanding “close” commands and the sensor wasn’t sensing the correct status of the door. I replaced the batteries, reset the controller, removed & re-added the device. I even bought an entire new device.

The new device is now having the same issues as the old one.

When I run a “Z-Wave Network Repair”, I usually get these errors:

“Network repair for Garage Door [13]. Could not assign new route.” “Network repair for Garage Door [13]. Could not delete old routes.” “Network repair for Garage Door [13]. Could not update neighbors.”

How can I fix these? Thanks!

enbemokel
Posts: 269
Joined: 08 Aug 2016 17:36

Re: How to fix Z-Wave errors with Linear GD00Z-4 Garage Door opener?

Post by enbemokel » 12 Aug 2019 12:19

First try to get it closer to the SmartThins Hub for testing, second use a SmartThings forum, there might be better help.

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