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Restore problem

Posted: 10 Oct 2019 16:37
by Arek
Hello,
I had to reinstall Raspbian. I want to restore my backup file (ZAB). Before I've done it in UI expert there was my devices (without names and details but there was 20 devices). I didn't restore Z-Wave network -> there was no devices. Reboot didn't help. So I try with Z-Wave network -> even worst. Can I do something with it or not?
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Re: Restore problem

Posted: 10 Oct 2019 18:32
by Arek
before restore there was info about Version 3.0.1 now:
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Re: Restore problem

Posted: 15 Oct 2019 15:57
by Biker
Hello,

I have the same problem: https://forum.z-wave.me/viewtopic.php?f=3420&t=32943

Unfortunately still without solution. All backups are making the Z-way UI go astray. After each try I have to reinstall Raspbian.

The hints in the UI about the possible causes unfortunately do not apply, the controller is connected and recognizes the devices before the restore.

Re: Restore problem

Posted: 16 Oct 2019 18:32
by Arek
I've try to factory reset but...
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so how can I uninstall z-way?

Re: Restore problem

Posted: 17 Oct 2019 01:35
by PoltoS
You have to check the RaZberry port configuration. Is it /dev/ttyAMA0 ? Are you using RaZberry?

Re: Restore problem

Posted: 17 Oct 2019 09:07
by Biker
Thanks PoltoS, I figured it out on my own yesterday and here is a more a more detailed description:

As so often it is trivial. The problem is the UI port of the controller. The serial port of the controller has to be adjusted under Applications/Active Apps. For the GPIO Z-Wave controller it is /dev/ttyAMA0. For the USB stick /dev//dev/ttyACM0

I found some hints here: https://forum.z-wave.me/viewtopic.php?t=24707

Dear friends of zwave.me: you should urgently work on the documentation and the support, so that Z-Wave finally gets out of the handicraft corner. I assume that the majority of users have already invested a lot of money in this solution and can therefore expect more professionalism.

Re: Restore problem

Posted: 17 Oct 2019 15:01
by Arek
yes, I'm using RaZberry. I had it like it should be:
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and still not working

Re: Restore problem

Posted: 18 Oct 2019 19:53
by Arek
Any hints?

Re: Restore problem

Posted: 20 Oct 2019 11:46
by PoltoS
Please provide logs. Are you sure BT was disabled by the install script. If it is a Pi4, the script might not be correct for some models. What is your Pi?

Re: Restore problem

Posted: 22 Oct 2019 21:21
by Arek
I disable bluetooth using this steps:
1. Open /boot/config.txt file.

sudo nano /boot/config.txt

2. Add below, save and close the file.

# Disable Bluetooth
dtoverlay=pi3-disable-bt

3. Disable related services.

sudo systemctl disable hciuart.service
sudo systemctl disable bluealsa.service
sudo systemctl disable bluetooth.service

4. Reboot to apply the changes

sudo reboot
not working. Which log do I have to put it here? Where can I find them? I need to be a progammer to use Razberry?!

How I wrote before:
Before I've done it (restore) in UI expert there was my devices (without names and details but there was 20 devices)
and there was also all apps, after restore - nothing is working.