Inclusion fails

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ursk
Posts: 13
Joined: 01 Apr 2018 17:09

Inclusion fails

Post by ursk » 02 Jan 2020 12:32

After update from 2.3.8 to 3.0.0 ( later 3.0.3) I could not include a Devolo door sensor which worked with version 2.3.8 without any problem.
I tried may things but without success ;-( Had to replace the sensor. (other supplier)
The inclusion process stops at 94%.

192.x.x.x:8083/JS/Run/zway.devices[6].AssociationGroupInformation.data.interviewDone=true
ends the interview but the sensor does not work as it should.
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enbemokel
Posts: 335
Joined: 08 Aug 2016 17:36

Re: Inclusion fails

Post by enbemokel » 02 Jan 2020 17:04

Had something equal with motion sensor.
1stI choosed the right Device Description and forced interview.
Then I added manually the z-way controller in association tab for lifetime.
It´s working for me.

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PoltoS
Posts: 5286
Joined: 26 Jan 2011 19:36

Re: Inclusion fails

Post by PoltoS » 03 Jan 2020 16:18

Could you please share the interview log?

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