Hello,
I'm using version 2.2.3 and having serious problems with my qubino relays.
I have three relays which is not working well.
1. First of all the inclusion process never gets to 100%. If continued anyway sometimes it looks ok.
2. The interview is never complete. It is missing version.
3. All configuration for theses three relays is lost when z-way-server is restarted and I have to force an interview again (I have a sensor that is working ok)
Does anyone else have these problems or even better, have a solution for it?
Regards Mats
Configuration is lost after restart
Re: Configuration is lost after restart
Hi,
I have similar problem with v2.2.4-rc4 but on all devices.
Any way to get my QUBINO devices working, I simply make a "call nif" and "force interview" (I'm not so happy to do this every time) till it is complete. Once interview is complete, I go throught expert command and in the configuration section I get all the parameter I need one by one. Everythyng work fine even if for my QUBINO there isn't a relevant file description.
I have similar problem with v2.2.4-rc4 but on all devices.
Any way to get my QUBINO devices working, I simply make a "call nif" and "force interview" (I'm not so happy to do this every time) till it is complete. Once interview is complete, I go throught expert command and in the configuration section I get all the parameter I need one by one. Everythyng work fine even if for my QUBINO there isn't a relevant file description.
Marco
Re: Configuration is lost after restart
Basically when you do /etc/init.d/z-way-server stop ot use /JS/Run/exit() API call, Z-Way should save current state before shut down. If it does not work for you, we will need remote support to investigate
Re: Configuration is lost after restart
None of the suggested is working. How would a remote support look like?
Re: Configuration is lost after restart
There is a check box for this in maintainance and you need to send us ID and password
Re: Configuration is lost after restart
Nope, unfortunately not!. I have sent a PM to PoltoS but I have gotten no response.
Re: Configuration is lost after restart
@Mansica Indeed, missed it. too many entrence points: e-mail, skype, PM, facebook,.... lost between all of them.
So, can you reproduce the problem so we can help to debug it?
So, can you reproduce the problem so we can help to debug it?
Re: Configuration is lost after restart
It is very easy to reproduce it. Just restart z-way-server and all configuration is lost.
Re: Configuration is lost after restart
Please provide access and show us. We will fix this asap