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Re: Can't update Firmware

Posted: 07 Jan 2017 00:17
by pepeEL
Ehh... i dont understand. Can you addthis to file and then send me ready file to write ?

And i dont understand "put that file as is at 0x77ff" ?

Re: Can't update Firmware

Posted: 07 Jan 2017 02:49
by PoltoS
Please just send it to us to repair. For us it is easier than fix it remotelly w/o even be sure you have the right tool.

Re: Can't update Firmware

Posted: 07 Jan 2017 02:51
by pepeEL
But you can send me programing with FW 5.04 and good bootloader chip M25PE20 and then i solder it on my Razberry ?

And tell me in this chip also bootloader is write ?
Can you send me file with bootloader or file in one FW + Bootloader ?

Re: Can't update Firmware

Posted: 07 Jan 2017 03:01
by PoltoS
I've show the full instructions to follow. There is nothing to send more. You need to write the file I've sent at 0x7800 and then write 0x01 at 0x77ff. This should heal it. SHOULD - means we have never tired. For us it is clearly easier to fix it inhouse with our tools than to explain remotelly how to workaround it.

If you can not use your tools, we can not help remotelly, in that case please send it. May be you can find a geek nearby who can help you?

Re: Can't update Firmware

Posted: 07 Jan 2017 03:06
by pepeEL
But can you send me ready and programmed chip M25PE20VP to me ?

Then i solder it to my Razberry and replace with my chip.

Re: Can't update Firmware

Posted: 07 Jan 2017 04:15
by PoltoS
No ;( we dont' have them. We program Z-Wave chips and not EEPROMS. EEPROM is a temporarily place for firmwares, then they are uploaded in the Z-Wave chip.

In your case since Z-Wave chip still runs the old bootloader you can write old f/w in the EEPROM and force bootloader to upgrade. But this is a clear hack - if it does not work from the first shot, we can not support this.

Re: Can't update Firmware

Posted: 07 Jan 2017 10:13
by pepeEL
But bootloader is also write in M25PE20 or in other chip ?

And what is a diffrent betwen:
Firmware_UZB_from_05_10b_to_05_06.bin

And

UPD_FIRMWARE_Razberry_from_05_10_to_05_04_ ?

Because you send me two files with other name...

Re: Can't update Firmware

Posted: 07 Jan 2017 14:41
by PoltoS
the difference is in first 0x1800 bytes. Just compare them. The bootloader is in the chip

Re: Can't update Firmware

Posted: 07 Jan 2017 14:47
by pepeEL
But all this fw is for razberry ?

Re: Can't update Firmware

Posted: 07 Jan 2017 14:50
by PoltoS
no

UPD.
No, first is for UZB, second is for RaZberry