After upgrading 2.3.6 to 2.3.8 - lost all settings

Discussions about RaZberry - Z-Wave board for Raspberry computer
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bladerunner2020
Posts: 3
Joined: 27 Mar 2016 13:41

After upgrading 2.3.6 to 2.3.8 - lost all settings

Post by bladerunner2020 » 23 Jan 2019 21:22

I am really shocked - after updating to 2.3.8, all settings, all devices are gone.
Is there any way to restore them?

enbemokel
Posts: 286
Joined: 08 Aug 2016 17:36

Re: After upgrading 2.3.6 to 2.3.8 - lost all settings

Post by enbemokel » 24 Jan 2019 14:23

Sure, hopefully you have your backups available, you need the one from expert menu and the one from gui.
Try to search in the forum, there are some advices. Good luck

bladerunner2020
Posts: 3
Joined: 27 Mar 2016 13:41

Re: After upgrading 2.3.6 to 2.3.8 - lost all settings

Post by bladerunner2020 » 24 Jan 2019 16:45

Thanks!
I was lucky enough - I was able to downgrade to v2.3.6 and all settings are back.
I bought hardware controller from zwave.me and yesterday. It's quite old and firmware 2.3.8 required to do upgrade of OS (as I discovered yesterday).
I was unpleasantly surprised that the upgrader didn't check OS and failed to install. zwave.me knew this since last October....
Quite strange attitude to customers...

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