Interview failed with Philio PST02-1A

Discussions about existing Z-Wave device and their usage with Z-Way/Z-Cloud/Z-Box
michap
Posts: 442
Joined: 26 Mar 2013 10:35
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Re: Interview failed with Philio PST02-1A

Post by michap »

PoltoS wrote:@michap
You are using UZB without license loaded? It clearly does not support some features.
No, use UZB with license (integrated, purchased UZB stick with license)

BTW: is it possible to check the license in software (or log) ?

Michael
ByteCoder
Posts: 1
Joined: 14 Oct 2015 21:59

Re: Interview failed with Philio PST02-1A

Post by ByteCoder »

Has anybody a solution for this problem?
or same status here?
does anybody know where i can find firmware updates for the philio device ?
michap
Posts: 442
Joined: 26 Mar 2013 10:35
Contact:

Re: Interview failed with Philio PST02-1A

Post by michap »

Hi,

if you have problems, try to include the device in Expert mode (Network - control) - with "Unsecure" option.
It should work.

Michael
User avatar
PoltoS
Posts: 7649
Joined: 26 Jan 2011 19:36

Re: Interview failed with Philio PST02-1A

Post by PoltoS »

Hello, all!

Philio team helped us to find a very rare issue in Z-Way that results in Association not set in Philio devices during interview process. Also last steps of interview might be incomplete. This means you need to manually associate group #1 to device 1 (RaZberry) and manually wake up the device. This happens only if there are quite a lot of devices in the system and Security is used.

We are fixing the problem, but manual association is a possible workaround for the moment.

Once fixed (will be in 2.1.2-rc10) we will try to collect again your feedback to make sure it works.
Pierre
Posts: 8
Joined: 23 Nov 2015 22:44

Re: Interview failed with Philio PST02-1A

Post by Pierre »

After first getting a Gen 3 Razberry I now own the 5th Gen.
My only sensor is the PST02-1A, and I simply could not add it to the UI Interface.

My PST02 is reported as Application version 1.16
Running a Firmware Update from SDK 6.51.03 -> 6.51.05 and Serial API 05.00 -> 05.04, I it seemed to work better, but the whole "Add Device" always fails and does not complete the interview. After which I end up with lots of duplicate devices, which I only figured out to remove by using "Controller Factory Default".

Besides those problems, one I just encountered is the Association Groups.
It reports: "Number of assoctiated nodes have reached the maximum allowed number"

This sounds as if either the Razbery or the PST02 has reached it's maximum.
How can I clear it and receive a correct association?

Thank you!
Pierre
Posts: 8
Joined: 23 Nov 2015 22:44

Re: Interview failed with Philio PST02-1A

Post by Pierre »

In case my message for lost in the wave:
1. Are there any issues with the PST02-1A and Z-Way?
2. What is the meaning of "maximum number of allowed nodes" and how can it be resolved?

Thank you!
User avatar
PoltoS
Posts: 7649
Joined: 26 Jan 2011 19:36

Re: Interview failed with Philio PST02-1A

Post by PoltoS »

Restart interview to solve it. It means the size of Association group is full
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