Device is not compatible error - Zooz ZST10 700

[eakwarren]

Hello Z-Wave.me Community,

I'm running a Rpi3 Model B with the Raspbian-Homebridge-v1.0.39 base image. I've installed Home Assistant in a Docker container and installed Z-way using

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wget -q -O - https://storage.z-wave.me/RaspbianInstall | sudo bash

Z-way's Menu >> Info reports UI version 1.15.1 and Built date of 03-05-2023.

I have a Zooz S2 Z-Wave 700 USB stick connected and /dev shows it as ttyUSB0. ttyS0 and ttyAMA0 are also shown, but when I unplug the Zooz, those last two persist.

After I install the Z-wave Network Access app I see "An unexpected error occurred while initializing the controller data" message, along with the 3 suggestions. I've checked all the suggestions with the exception of setting Expert View under My Settings because the option isn't there, just Night mode. I kbelieve the Zooz works because I installed it on a PC running Silicon Labs Simplicity Studio 5 / PC Controller and flashed the fw to 07.18 (latest) and then enrolled 3 Yale lock devices. I excluded them and returned the stick to the Rpi.

/var/log/z-way-server.log shows

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[2023-05-16 17:37:13.167] [D] [zway] Opened device: /dev/ttyUSB0
[2023-05-16 17:37:13.167] [I] [i/o] Setting port speed to 115200
[2023-05-16 17:37:13.168] [D] [zway] Worker thread successfully created
[2023-05-16 17:37:13.168] [D] [zway] Worker thread entry point
[2023-05-16 17:37:13.169] [I] [zway] Adding job: Get controller info and supported function classes
[2023-05-16 17:37:13.178] [D] [zway] SENDING: ( 01 03 00 07 FB )
[2023-05-16 17:37:13.187] [D] [zway] RECEIVED ACK
[2023-05-16 17:37:13.187] [D] [zway] RECEIVED: ( 01 2B 01 07 07 12 00 00 00 04 00 04 F6 87 3E 88 CF 2B C0 4F FB D7 FD E0 17 00 00 80 00 80 86 80 BA 05 00 70 00 00 EE 7F C0 00 00 00 D5 )
[2023-05-16 17:37:13.187] [D] [zway] SENT ACK
[2023-05-16 17:37:13.187] [D] [zway] SETDATA controller.data.APIVersion = "07.18"
[2023-05-16 17:37:13.187] [D] [zway] SETDATA controller.data.APIVersionMajor = 7 (0x00000007)
[2023-05-16 17:37:13.187] [D] [zway] SETDATA controller.data.APIVersionMinor = 18 (0x00000012)
[2023-05-16 17:37:13.187] [D] [zway] SETDATA controller.data.manufacturerId = 0 (0x00000000)
[2023-05-16 17:37:13.187] [D] [zway] SETDATA controller.data.manufacturerProductType = 4 (0x00000004)
[2023-05-16 17:37:13.187] [D] [zway] SETDATA controller.data.manufacturerProductId = 4 (0x00000004)
[2023-05-16 17:37:13.193] [D] [zway] SETDATA controller.data.vendor = "Silicon Labs"

and later shows

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[2023-05-16 17:37:13.199] [D] [zway] ---------------------------
[2023-05-16 17:37:13.199] [D] [zway] Initialization done
[2023-05-16 17:37:13.199] [D] [zway] Job 0x07 (Get controller info and supported function classes): success
[2023-05-16 17:37:13.199] [C] [zway] Device is not compatible. Terminating...
[2023-05-16 17:37:13.199] [I] [zway] Removing job: Get controller info and supported function classes
[2023-05-16 17:37:13.209] [D] [zway] Worker thread exit point
[2023-05-16 17:37:13.209] [D] [zway] Worker thread successfully finished
[2023-05-16 17:37:13.209] [D] [i/o] Closing port
[2023-05-16 17:37:13.221] [I] [zway] SaveData will not save data since it wasn't loaded. This is to prevent data loss.
[2023-05-16 17:37:13.234] [I] [core] Error: Bad data - communication failed

How can I remove the Unexpected error message and use the Zooz stick? Thanks in advance!

Eric

[PoltoS]

Hello!

No, this is not possible. Z-Way is using Z-Wave.Me specific hardware and firmwares to have more control over network stability. Please buy a RaZberry 7 Pro and have fun (it has a super antenna that will give you twice more range than Zooz)

[eakwarren]

Thank you PoltoS. I'll investigate other options.