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Hi PoltoS,

Thanks - I have pmed you back.

Greg

Hi PoltoS,

Any update? Even if it's "there's nothing that we can do" or a workaround would be useful.

Greg

Hi PoltoS,

Is there any progress at all?

Greg

Hi,

Is there any progress on this? I haven't heard anything (and I can't login using the supplied credentials to check).

Thanks,

Greg

Thanks, log etc. sent to support@z-wave.me.

Hi, I have a Yale (/Assa Abloy) Keyfree Connected Z-Wave lock. It consistently stops with the interview incomplete, and always the same 4 command classes that have failed: DoorLock, UserCode, Battery and FirmwareUpdate. This is the same whether I try S0 or S2 security. From what I can see when click...

Hi lanbrown, I too have been having problems with my ZW112s. I have tracked down the problem to the time that it takes Z-Way (a RazBerry Gen 7 running 7.28 and Z-Way 3.2.3 in my case) to do the interview vs the time that the ZW112 stays awake (only 10 seconds). If you put the ZW112 into its 10 minut...

Hi PoltoS, Phew - that did the trick :D - thank you for your help again! Strange, because I had already tried 2.3.8 Jessie, 3.0.4 Buster and 3.0.4 upgraded to 3.0.5 Buster all of which failed to restore. This time I went straight from 2.3.8 Buster to 3.0.5 and it worked. Perhaps I had made a mistake...

Hi, I've tried to do a full network restore but all attempts fail with: "Z-Wave Expert UI - ERROR Upload or restore of backup has failed" The log shows: "[E] [zway] SDK is not supported. Upgrade your stick or contact Z-Way developers for more information" and the network is now e...

Hi PoltoS (and enbemokel), Thanks for your reply. I was really only concerned with the fact that it was saying that it was in Special SIS mode (the red light was something that had never happened before and I assumed that it was a symptom of it being in the Special SIS mode). Also the red light isn'...