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Their Load balancer will connect you to the best server. In the last month they added another server, making it 5+ servers for us to connect to. So Multiple servers are to share the load of users worldwide. zwave.me remote access is still working, so the servers are up. But the Alexa service on the ...

I have tried all their servers.
78.46.43.211 is normally the best for me in UK.
Poltos says that status website is not theirs and unofficial. there are more servers now that don't show on that site.
Other Amazon features are still working.

Does anyone know why its failing ?

It's been broken all weekend for me too.
I have tried the same fixes.
Now I cant enable the skill at Amazon, bad password error.

Nothing was posted in Official announcements !

also, I now see a downgrade firmware option.
Update from 5.39 to 5.38 firmware for EU/US/RU/IN/CN/ANZ/BR

That's always handy after an upgrade failure.

Thanks

Probably need to clear your browser cache.
The initial logon page should be asking you to set a password, it should not be a normal logon page.

The workaround does work.
A restore was successful.

Thankyou

What ibjr says is also affecting me. I just tried on my test system ! Restore fails with 5.39 on both types of re-install, .Zab(expertUI) or .Zbk(Smarthome) Was working fine a few days ago when I had 5.36 Serial API Version: 05.39, Version number: v3.0.6 Also. up until now I've always seen an option...

I ran a test and it failed if the upgrade was done using the Webui. I installed v3.0.6 on a Clean Raspberry/Buster. That installed with the correct chmod settings. Ran the upgrade process (3.0.6) via Chrome-Webui Configuration-Management-FirmwareUpgrade - - It Sets the WRONG chmod settings. but runn...

Maybe someone else can try.
I have already applied the work around. and currently I have a working system.
Just fingers crossed it still works with 3.0.7

Here is something I posted before. A few examples of commands that will over-ride Interview failures. Change the parameters to match your system. Probably not right, but it normally works :) 192.168.1.89:8083/JS/Run/zway.devices[47].SecurityS2.data.interviewDone=true 192.168.1.89:8083/JS/Run/zway.de...