Search found 3 matches

by todolit182
29 Mar 2016 00:02
Forum: RaZberry
Topic: 2 issues after adding a new device
Replies: 2
Views: 2457

Re: 2 issues after adding a new device

Okay, well... Just got off the phone with product support from Yale. The guy asked me to remove the battery cover and read him the letters on the zwave modules, which started with US (I'm assuming he wanted to confirm that it was the US frequency one). He then told me to do the following: 1) Move th...
by todolit182
28 Mar 2016 23:23
Forum: RaZberry
Topic: 2 issues after adding a new device
Replies: 2
Views: 2457

Re: 2 issues after adding a new device

After poking around just now in expert mode, it's reporting that the device "Seems to be dead" and that the Interview is incomplete.

Should I attempt to re-include it? The light switch itself is working to turn on and off the lights, fwiw...
by todolit182
28 Mar 2016 23:11
Forum: RaZberry
Topic: 2 issues after adding a new device
Replies: 2
Views: 2457

2 issues after adding a new device

These issues may be completely unrelated but they happened around the same time, so it's possible they are. A little background. I've had 4 Linear dimmer light switches controlling overhead lights for around a year with my home security system. Haven't had any issues aside from the poor performance ...