Z-Way Version 3.0 - Interview buggy

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lanbrown
Posts: 90
Joined: 01 Jun 2021 08:06

Re: Z-Way Version 3.0 - Interview buggy

Post by lanbrown »

PoltoS wrote:
21 Apr 2022 13:50
I believe it is a device bug, the device don't answer to something.

You can send us the log + short description of which interview is not finished and we check it. But if it is on device side, you will have to ask Qubino for an update
If it is on the Qubino side, then it probably won't get fixed. First you would need to make sure that Qubino has fixed that bug and then you would need to send the device to them for them to update the firmware.

https://support.qubino.com/support/solu ... mware-ota-
Our Flush devices don’t support over-the-air (OTA) software updates (SW). Updates can be done through a custom tool and a software. We can do the updates for free; you only need to cover the shipping costs. In some cases, our official distributors offer the option to do it.
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