Newbie help.... where to experts actually hang out please?

[gregharewood]

These forums aren't massively busy are they? And not too much input from the software maintainers at least over the Xmas period. Where else is a good place to get hardware advice? I loved where I thought RazBerry was going, at least until 2.1.1. HomeKit is important to me, so it all depends on whether that spins out into a genuinely useful add on as to whether I have to jump ship. ANYWAY...

I posted the query below and got nothing. I'm at my wits end with this.... noone even answers me. I've posted in 5 forums. Does anyone use these switches, and also, is there a busier forum with enough traffic some place that I can hope to find someone else with the right experience and willing to answer? I'm getting a little disillusion with home automation now... I considered getting on board with X10 about 15 years ago, but thought.... I'll wait. It will get better. I thought now was the time, but I'm falling at the first hurdle in being able to associate a single light switch. Please help!

Thanks!
Greg

TKB wall switches.... esp. TZ65D - help!
Postby gregharewood » 26 Dec 2015 22:41

Hi

I have a European TZ65D wall switch from TKBHome - dual dimmer with 3-way; 2nd switch is Z-Wave only, no direct output.

ANYWAY. I have RaZberry with Z-Way-Server. Just upgraded to 2.2.0, but same symptoms with several previous versions - I can't include it. Absolutely nothing appears in the job queue or debugging that I can see.

Is it hardware? I've done swapouts of the switch and the software. I also tried a TZ56D (not presently installed), and I've tried Domoticz controlling RazBerry direct. Nada.

I'm kind of at my wits end with this. I like these switches. They work fine as regular boring dimmers too. It must be something specific to my setup, they must work for other people.

I have two TZ67 plug in dimmers, they work fine. In fact I hoped they might provide routing to the wall switch if need be. Nothing.

MAIN QUESTION - this is my best idea..... are these switches supposed to have visible aerial/antenna wires? One of the instruction sheets suggest they should be visible behind the fascia. I have no visible aerials in my switches. Did they fall off????

Thanks!!!!
Greg

[CopyCat73]

I have a bunch of these TKB switches, no problems on 2.2.0. What I've learned about z-wave is that when a device does not respond to any attempt to include it, reset it and also do an exclude. It may have been in another network already and then it simply will not react to your network.