forum

Yup. Me too...

I can remotely manage my z-wave environment using find.zwave.me so the system is able to communicate with the internet; it must be something in the back-end that's broken.

It's been 10 days.
Alexa is failing 100% all that time !
Has support for Alexa been removed ?

A very Disappointed Micky.

10 days is wrong.

Email sent to relevant people.

Sorry to say.
After waiting 10 days for a response in z-wave forum.
Absolutely no reply’s.
Why are we being ignored @
If I can’t have Alexa then I need to look else ware.
Probably go back to the Vera system.
I need Alexa to work.
Someone give mw=e a reason ! Please !

Thanks for your effort.

@Polto, can you check with your team about this issue?!

Hi
I got a standard reject email reply from support.

Response to your request: A repeat of Alexa on Forum.
Hello, Your request number 042171 has been updated:
Good afternoon, we already know the problem with Alexa and we are trying to fix it, I think the problem will be solved in the next update

Nico do you know something better ?

I can't see how the next update will make the Amazon skill re-appear.
A Z-Way update has nothing to-do with the Amazon z-way skill, the skill needs to be on Amazon servers.

Thanks in advance .....

Micky

NO, nothing better, just waiting for the team. Luckily I have nothing in my house that i can´t use withour alexa.....
But it was a nice feature....Alexa turn on coffee maschine

Another email reply sent. 'info@z-wave.me'; 'ps@z-wave.me'; 'z-way@z-wave.me'
Totally ignored

Hello again.

I’m sorry to say that your reply is unacceptable.
There has not been any response on the forum for this issue.
My fault report gets ignored ? because it has already been ignored in your forum ?

Amazon.co.uk does not include any z-way skills for over a month.
Amazon have removed you. I don’t know why.
I guess you also don’t know why ???

How can you explain it as waiting next upgrade.

Regards
Micky

We are working on getting the skill back. Sorry for the inconvenience.

PoltoS wrote: ↑

09 Mar 2022 02:20

We are working on getting the skill back. Sorry for the inconvenience.

any update here? Alexa integration is down since Feb 15th