Z-Way Remote Access

[Zway424]

I am unable to access Z-Way remote access via remote web browser, however I am able to access Z-way on Zway Control iPhone app. I receive error that says "Remote access not possible or wrong password" whenever I type my password and Z Box ID number. I know it's correct password and Z Box ID number because it works on my iPhone using ZWay Home Control App. Does anyone know why Z Way remote access is not working on remote web browser?

Thanks!

[PoltoS]

Hello! Problem fixed. It was a problem with some length of password. Now it is fixed, all length up to 20 chars work!

[Zway424]

Hello! Thanks, everything works fine now!

[pz1]

Hello! Problem fixed. It was a problem with some length of password. Now it is fixed, all length up to 20 chars work!

In which software version?

[PoltoS]

The problem was on the server side after upgrading our server s/w. So on all versions