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Z-Way Remote Access

Posted: 27 Apr 2016 17:22
by Zway424
I am unable to access Z-Way remote access via remote web browser, however I am able to access Z-way on Zway Control iPhone app. I receive error that says "Remote access not possible or wrong password" whenever I type my password and Z Box ID number. I know it's correct password and Z Box ID number because it works on my iPhone using ZWay Home Control App. Does anyone know why Z Way remote access is not working on remote web browser?

Thanks!

Re: Z-Way Remote Access

Posted: 16 May 2016 18:33
by PoltoS
Hello! Problem fixed. It was a problem with some length of password. Now it is fixed, all length up to 20 chars work!

Re: Z-Way Remote Access

Posted: 16 May 2016 20:10
by Zway424
Hello! Thanks, everything works fine now!

Re: Z-Way Remote Access

Posted: 16 May 2016 22:18
by pz1
PoltoS wrote:Hello! Problem fixed. It was a problem with some length of password. Now it is fixed, all length up to 20 chars work!
In which software version?

Re: Z-Way Remote Access

Posted: 22 May 2016 03:30
by PoltoS
The problem was on the server side after upgrading our server s/w. So on all versions