Reading remote id has failed. Error:ZBW path does not exist

Discussions about Z-Way software and Z-Wave technology in general
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geirgp
Posts: 42
Joined: 22 Oct 2015 19:16

Reading remote id has failed. Error:ZBW path does not exist

Post by geirgp »

On a clean Ubuntu 17.04 server I get zway started but get errors when I do anything in the web ui, e.g setting the admin password.

Startup log:

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# ./z-way-server
Z-Way version v2.3.1 from 2017-03-27 16:15:34 +0300 (build 437ae1cf0052f77df8c7979386eddf86397b608a)
Looking for modules in ./modules
Module modcrypto.so loaded
Module moddhs.so loaded
Module modenocean.so loaded
Module modhomekit.so loaded
Module modhttp.so loaded
Module modiconinstaller.so loaded
Module modinstaller.so loaded
Module modnotification2ext.so loaded
Module modskininstaller.so loaded
Module modsockets.so loaded
Module modws.so loaded
Module modzbw.so loaded
Module modzwave.so loaded
Using default configuration file config.xml
Error: 'debug-port' number is out of range. Skipping it.
Excerpt from /var/log/z-way-server.log below - notice that zway seems to find my uzb1 and talks to devices in the network, but reports error on a "ZBW" -thingy.

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(...)
[2017-06-27 01:50:25.843] [D] [zway] SETDATA devices.15.data.lastReceived = 0 (0x00000000)
[2017-06-27 01:50:25.843] [C] [zway] Node 15:1 CC Meter: Unsupported Meter scale 2 received
[2017-06-27 01:50:25.843] [D] [zway] RECEIVED: ( 01 14 00 04 00 0F 0E 60 0D 01 00 32 02 21 34 00 00 00 00 00 00 A7 )
[2017-06-27 01:50:25.843] [D] [zway] SENT ACK
[2017-06-27 01:50:25.843] [D] [zway] SETDATA devices.15.data.lastReceived = 0 (0x00000000)
[2017-06-27 01:50:25.843] [C] [zway] Node 15:1 CC Meter: Unsupported Meter scale 2 received
[2017-06-27 01:50:27.111] [I] [core] Something went wrong. Reading remote id has failed. Error:ZBW path does not exist
This error seems to come when everytime the web-ui fails. Javascript console error in chrome:

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GET http://192.168.1.146:8083/ZAutomation/api/v1/system/remote-id 500 (Internal Server Error)
Install log:
1. Started with a clean ubuntu 17.04 (absolutely nothing else installed)
2. Then ran these commands before starting z-way-server:

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apt-get -y update
apt-get -y install libssl-dev libcurl3 libarchive-dev libarchive13 libavahi-compat-libdnssd1 wget
mkdir -p /opt/zway
cd /opt/zway
wget razberry.z-wave.me/z-way-server/z-way-server-Ubuntu-v2.3.1.tgz
tar --strip-components=1 -zxvf z-way-server-Ubuntu-v2.3.1.tgz
export LD_LIBRARY_PATH=/opt/zway/libs
I've tried unplugging the uzb1, and reloading the cdc_acm module before restarting z-way-server. No luck.

Any thoughts on the "Error:ZBW path does not exist" -error?

Thanks,
Geir
geirgp
Posts: 42
Joined: 22 Oct 2015 19:16

Re: Reading remote id has failed. Error:ZBW path does not exist

Post by geirgp »

Does anyone from z-wave.me follow up on these forums? Are there any better support channels?
enbemokel
Posts: 403
Joined: 08 Aug 2016 17:36

Re: Reading remote id has failed. Error:ZBW path does not exist

Post by enbemokel »

Sometimes. Polto is doing a good job, but not in real time :-)
If you find another forum, just tell us here.
enbemokel
Posts: 403
Joined: 08 Aug 2016 17:36

Re: Reading remote id has failed. Error:ZBW path does not exist

Post by enbemokel »

Ups, just realized that i forgot the zwave support account, but also no reaction in short time.
User avatar
Z-Wave Support
Posts: 353
Joined: 21 Oct 2016 15:49

Re: Reading remote id has failed. Error:ZBW path does not exist

Post by Z-Wave Support »

Hello,

can you tell us which Zway Version and which Firmware Version of UZB do you have?

Best regards
Z-Wave Support
User avatar
ronie
Posts: 58
Joined: 29 Jun 2015 09:50

Re: Reading remote id has failed. Error:ZBW path does not exist

Post by ronie »

Hi geirgp,

please check your system for a folder called "zbw". Usually on Jessie Lite this folder is installed under /etc ...
If you found it in another location you can try to change the path to it in the already running "Remote Access" app under "Apps Active". Click on the gear wheel to open the app editor, change the path and save it. In same time you can also check the log if it work's.
geirgp
Posts: 42
Joined: 22 Oct 2015 19:16

Re: Reading remote id has failed. Error:ZBW path does not exist

Post by geirgp »

Zway version 2.3.1 (latest ubuntu build).

Zero match on

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find / -name zbw
and this also returns nothing

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apt-cache search zbw
I just tried running an older version, 2.2.5, and got it to work (switching back to 2.3.1 fails again with the same error).

Regarding firmware:

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Library Type:	Static Controller
SDK Version:	6.51.06
Serial API Version:	05.04 
I tried performing a firmware update via the expert ui, but get this error message:

"Could not retrieve data from remote server."

Inspecting the network traffic I spotted that the web service which is called when checking for fw updates responds with a 404(!)

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Request URL:https://www.zwave.eu/api/expertui/uzb/?vendorId=277&appVersionMajor=5&appVersionMinor=4
Request Method:GET
Status Code:404 Not Found
Could it be that the url for this service changed after launching zway 2.3.x ? If so I'm kind of stuck since I cannot get 2.3.1 to work. Speaking of versions, I see that RPi and Windows have 2.3.4 while Ubuntu/Debian (my options) are still on 2.3.1. There are also several RC builds of 2.3.5 for RPi. Guess I'm probably missing a few fixes.

When can we expect up to date builds for Ubuntu/debian?
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