Restore problem

Discussions about Z-Way software and Z-Wave technology in general
Arek
Posts: 33
Joined: 28 Dec 2018 22:35

Restore problem

Post by Arek »

Hello,
I had to reinstall Raspbian. I want to restore my backup file (ZAB). Before I've done it in UI expert there was my devices (without names and details but there was 20 devices). I didn't restore Z-Wave network -> there was no devices. Reboot didn't help. So I try with Z-Wave network -> even worst. Can I do something with it or not?
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Arek
Posts: 33
Joined: 28 Dec 2018 22:35

Re: Restore problem

Post by Arek »

before restore there was info about Version 3.0.1 now:
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Biker
Posts: 18
Joined: 16 Jan 2017 10:55

Re: Restore problem

Post by Biker »

Hello,

I have the same problem: https://forum.z-wave.me/viewtopic.php?f=3420&t=32943

Unfortunately still without solution. All backups are making the Z-way UI go astray. After each try I have to reinstall Raspbian.

The hints in the UI about the possible causes unfortunately do not apply, the controller is connected and recognizes the devices before the restore.
Arek
Posts: 33
Joined: 28 Dec 2018 22:35

Re: Restore problem

Post by Arek »

I've try to factory reset but...
Image

so how can I uninstall z-way?
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PoltoS
Posts: 7571
Joined: 26 Jan 2011 19:36

Re: Restore problem

Post by PoltoS »

You have to check the RaZberry port configuration. Is it /dev/ttyAMA0 ? Are you using RaZberry?
Biker
Posts: 18
Joined: 16 Jan 2017 10:55

Re: Restore problem

Post by Biker »

Thanks PoltoS, I figured it out on my own yesterday and here is a more a more detailed description:

As so often it is trivial. The problem is the UI port of the controller. The serial port of the controller has to be adjusted under Applications/Active Apps. For the GPIO Z-Wave controller it is /dev/ttyAMA0. For the USB stick /dev//dev/ttyACM0

I found some hints here: https://forum.z-wave.me/viewtopic.php?t=24707

Dear friends of zwave.me: you should urgently work on the documentation and the support, so that Z-Wave finally gets out of the handicraft corner. I assume that the majority of users have already invested a lot of money in this solution and can therefore expect more professionalism.
Arek
Posts: 33
Joined: 28 Dec 2018 22:35

Re: Restore problem

Post by Arek »

yes, I'm using RaZberry. I had it like it should be:
Image

and still not working
Arek
Posts: 33
Joined: 28 Dec 2018 22:35

Re: Restore problem

Post by Arek »

Any hints?
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PoltoS
Posts: 7571
Joined: 26 Jan 2011 19:36

Re: Restore problem

Post by PoltoS »

Please provide logs. Are you sure BT was disabled by the install script. If it is a Pi4, the script might not be correct for some models. What is your Pi?
Arek
Posts: 33
Joined: 28 Dec 2018 22:35

Re: Restore problem

Post by Arek »

I disable bluetooth using this steps:
1. Open /boot/config.txt file.

sudo nano /boot/config.txt

2. Add below, save and close the file.

# Disable Bluetooth
dtoverlay=pi3-disable-bt

3. Disable related services.

sudo systemctl disable hciuart.service
sudo systemctl disable bluealsa.service
sudo systemctl disable bluetooth.service

4. Reboot to apply the changes

sudo reboot
not working. Which log do I have to put it here? Where can I find them? I need to be a progammer to use Razberry?!

How I wrote before:
Before I've done it (restore) in UI expert there was my devices (without names and details but there was 20 devices)
and there was also all apps, after restore - nothing is working.
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