Failed to include new Fibaro devices after update to 3.1.0

[kosinus33]

I tried to reset and include two fibaro devices after update to version 3.1.0. One is the roller shutter FGRM222, the second one ist the switch FGS-223. When i try to reset the devices, the device give a respond by clicking for the reset or include mode. Nothing is happen in the Z-Wave GUI. I tried it several times. Any ideas?

[PoltoS]

May be wrong frequency? Haven't you clicked on it or upgraded the dongle?

[kosinus33]

Hi, it should be the german frequency. I will try to update the firmware. Should I update the firmware step by step? See attachment, please.

[PoltoS]

wow, pretty old. do 5.7->5.23->5.32->5.36->5.39

But the questions was not to push you update but more to know if the frequency is correct - after upgrade from old firmwares it falls back to EU (Germany is using EU, so ok for you)

[PoltoS]

Before upgrading (or after, does not matter) try to exclude those devices first and then include again

[kosinus33]

Hi, the update is done. There are no more updates available you mentioned.

[kosinus33]

Before upgrading (or after, does not matter) try to exclude those devices first and then include again

I did this several times:-)

[PoltoS]

Please check again that frequency is EU. Do you see at least some reaction of Z-Way on device exclusion?

Have you succeeded to include other devices? May be RaZberry or the device is broken (antenna side)

[kosinus33]

Hi, thank you for provide the firmware updates. I am now on version 5.39. It take several times to include the device.
I figured out one more problem. When I try to select the device description in the experience UI, the device is not available. I did the "Update the device database" several times. It is an Figaro Roller Shutter FGRM222 (EU).

[PoltoS]

You can just use Detect automatically. No need to select this description