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Failed to include new Fibaro devices after update to 3.1.0
Posted: 15 Sep 2020 19:02
by kosinus33
I tried to reset and include two fibaro devices after update to version 3.1.0. One is the roller shutter FGRM222, the second one ist the switch FGS-223. When i try to reset the devices, the device give a respond by clicking for the reset or include mode. Nothing is happen in the Z-Wave GUI. I tried it several times. Any ideas?
Re: Failed to include new Fibaro devices after update to 3.1.0
Posted: 15 Sep 2020 19:22
by PoltoS
May be wrong frequency? Haven't you clicked on it or upgraded the dongle?
Re: Failed to include new Fibaro devices after update to 3.1.0
Posted: 17 Sep 2020 17:54
by kosinus33
Hi, it should be the german frequency. I will try to update the firmware. Should I update the firmware step by step? See attachment, please.
Re: Failed to include new Fibaro devices after update to 3.1.0
Posted: 18 Sep 2020 01:06
by PoltoS
wow, pretty old. do 5.7->5.23->5.32->5.36->5.39
But the questions was not to push you update but more to know if the frequency is correct - after upgrade from old firmwares it falls back to EU (Germany is using EU, so ok for you)
Re: Failed to include new Fibaro devices after update to 3.1.0
Posted: 18 Sep 2020 01:08
by PoltoS
Before upgrading (or after, does not matter) try to exclude those devices first and then include again
Re: Failed to include new Fibaro devices after update to 3.1.0
Posted: 18 Sep 2020 09:47
by kosinus33
Hi, the update is done. There are no more updates available you mentioned.
Re: Failed to include new Fibaro devices after update to 3.1.0
Posted: 18 Sep 2020 11:08
by kosinus33
PoltoS wrote: ↑18 Sep 2020 01:08
Before upgrading (or after, does not matter) try to exclude those devices first and then include again
I did this several times:-)
Re: Failed to include new Fibaro devices after update to 3.1.0
Posted: 19 Sep 2020 01:27
by PoltoS
Please check again that frequency is EU. Do you see at least some reaction of Z-Way on device exclusion?
Have you succeeded to include other devices? May be RaZberry or the device is broken (antenna side)
Re: Failed to include new Fibaro devices after update to 3.1.0
Posted: 27 Sep 2020 18:26
by kosinus33
Hi, thank you for provide the firmware updates. I am now on version 5.39. It take several times to include the device.
I figured out one more problem. When I try to select the device description in the experience UI, the device is not available. I did the "Update the device database" several times. It is an Figaro Roller Shutter FGRM222 (EU).
Re: Failed to include new Fibaro devices after update to 3.1.0
Posted: 27 Sep 2020 21:06
by PoltoS
You can just use Detect automatically. No need to select this description