Unable to upgrade capabilities UZB1

Discussions about Z-Way software and Z-Wave technology in general
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batico
Posts: 1
Joined: 27 Nov 2020 22:49

Unable to upgrade capabilities UZB1

Post by batico »

Hello!

I need your help!

I upgraded firmware of my UZB1 stick to 5.39 version using Expert mode of Z-way server for Windows 10 v3.1.1.
After this I reset the controller to factory default settings ('Network - Control - Controller Factory Default').
After this I put my license key in 'Network - Controller Info - License Upgrade - Insert your license key' and pressed the Apply button.
I received OK for License key successfully verified and error after this: "Unable to upgrade capabilities" with an exclamation mark in a red triangle and constantly blinking UZB1 stick.

Please help me to install the license correctly.

Thank you!
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PoltoS
Posts: 6106
Joined: 26 Jan 2011 19:36

Re: Unable to upgrade capabilities UZB1

Post by PoltoS »

Please provide your uuid of the dongle (it is not private/sensitive, you can publish it)
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