Pb for inclusion starting - WD Mycloud Mirror

Discussions about Z-Way software and Z-Wave technology in general
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SIM
Posts: 4
Joined: 13 Feb 2021 11:04

Pb for inclusion starting - WD Mycloud Mirror

Post by SIM »

Good morning,
I have a Western Digital Mirror, I installed on it Z-Wave.me Latest release: v3.1.2 (WDMyCloudMirror_Z-Way-Server_2.31-890.bin(01082021)).
I bought a stick Z-Wave.me UZB1 and bought also a licence on your web site (online).
I activated my licence.
But I have still an error during « Start Inclusion » action, error is :
« Unable to update data. controller.AddNodeToNetwork(1) »

I didn’t know that there was a dedicated stick for WD :?

Do you have any solution ?
The firmware of stick seems ok.

Thanks in advance.
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PoltoS
Posts: 7565
Joined: 26 Jan 2011 19:36

Re: Pb for inclusion starting - WD Mycloud Mirror

Post by PoltoS »

Please tell us your license key or uuid and we change it to WD one. This is free.
SIM
Posts: 4
Joined: 13 Feb 2021 11:04

Re: Pb for inclusion starting - WD Mycloud Mirror

Post by SIM »

Hi, thanks a lot for your answer, I sent you my licence Key by email using "Contact us" on this forum.
Thanks in advance for the change.
SIM
Posts: 4
Joined: 13 Feb 2021 11:04

Re: Pb for inclusion starting - WD Mycloud Mirror

Post by SIM »

Could you please give me some feedback ? I have no answer to my e-mails from the support.
Thanks.
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PoltoS
Posts: 7565
Joined: 26 Jan 2011 19:36

Re: Pb for inclusion starting - WD Mycloud Mirror

Post by PoltoS »

replied by mail
SIM
Posts: 4
Joined: 13 Feb 2021 11:04

Re: Pb for inclusion starting - WD Mycloud Mirror

Post by SIM »

Thanks, licence issue resolved, i can start inclusion now :-)
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