Danalock V3 will not operate

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runaas
Posts: 4
Joined: 23 Apr 2021 11:53

Danalock V3 will not operate

Post by runaas »

Team, I have a couple of Danalock V3's and they do not operate anymore, it seems like they will not operate unless they have a direct link to the primary controller. If I move them closer to the main controller, they will operate, but when moving them out to the garage they will not.
Any ideas, and there is no way of reorganize battery operated devices anymore....
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PoltoS
Posts: 7575
Joined: 26 Jan 2011 19:36

Re: Danalock V3 will not operate

Post by PoltoS »

do you still have your repeaters in place? run network reorg - this should help
runaas
Posts: 4
Joined: 23 Apr 2021 11:53

Re: Danalock V3 will not operate

Post by runaas »

Hi, yes I have done reorg, but the battery operated devices does not reorganize as they used to do. I have also created manual routes to and from these but to no avail.
runaas
Posts: 4
Joined: 23 Apr 2021 11:53

Re: Danalock V3 will not operate

Post by runaas »

There are good links in the link health page for each of these devices, but they will not operate anyhow.
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PoltoS
Posts: 7575
Joined: 26 Jan 2011 19:36

Re: Danalock V3 will not operate

Post by PoltoS »

Please send us the log on support. with good description of what you expect and what you get.
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