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After upgrade to 3.20 port 8083 not rechable

Posted: 08 Sep 2021 23:16
by Franz Winchester
Hello,
after updating the system to 3.20 the UI did not work any more. I tried everything and finally I deinstalled Z-Way and tried to install it again (did it twice). Unfortunately I cannot connect to the system, to get the Installation ID and setup users. Port 8084 is reachable after I switched on the WebIf. It shows the current version, but no installation ID. ZBW connect and mongoose are running.
What went wrong? Please help.

Re: After upgrade to 3.20 port 8083 not rechable

Posted: 09 Sep 2021 02:13
by PoltoS
Hm.. Please text me your remote access and we look on it. Few users reported similar issues, but we were not able to reproduce it.

Re: After upgrade to 3.20 port 8083 not rechable

Posted: 09 Sep 2021 11:34
by Franz Winchester
Hello,
what do you mean with remote access? I have no remote ID.

Re: After upgrade to 3.20 port 8083 not rechable

Posted: 09 Sep 2021 11:47
by aricjoshua
Franz Winchester wrote:
09 Sep 2021 11:34
Hello,
what do you mean with remote access? I have no remote ID.
I have the same question, hope to find the answer here

Re: After upgrade to 3.20 port 8083 not rechable

Posted: 11 Sep 2021 21:11
by RPJacobs
Same here

sudo netstat -tulpn | grep LISTEN
tcp 0 0 0.0.0.0:111 0.0.0.0:* LISTEN 1/init
tcp 0 0 0.0.0.0:8084 0.0.0.0:* LISTEN 430/mongoose
tcp 0 0 0.0.0.0:22 0.0.0.0:* LISTEN 575/sshd
tcp 0 0 0.0.0.0:443 0.0.0.0:* LISTEN 430/mongoose
tcp6 0 0 :::111 :::* LISTEN 1/init
tcp6 0 0 :::22 :::* LISTEN 575/sshd

Re: After upgrade to 3.20 port 8083 not rechable

Posted: 11 Sep 2021 21:59
by RPJacobs
otverber wrote:
03 Sep 2021 19:19
upgraded to 3.2.0 gone wrong; cannot find hub after upgrade... what to do?

tried to restart service
"sudo /etc/init.d/z-way-server restart
Restarting z-way-server:
Stopping z-way-server: start-stop-daemon: warning: failed to kill 369: No such process
done.
Starting z-way-server: done.
"
but z-way server is obviously not running. and not starting either :(

tried this afterwards
Z-Way can then be started using the simple shell command from inside the Z-Way folder:
LD_LIBRARY_PATH=./libs ./z-way-server

An error message indicating a missing lib version gave me e hint.
Did a full dist-upgrade from stretch to buster and a reboot fixed my problem :D

Re: After upgrade to 3.20 port 8083 not rechable

Posted: 11 Sep 2021 21:59
by RPJacobs
sudo export LD_LIBRARY_PATH=/opt/z-way-server/libs

Re: After upgrade to 3.20 port 8083 not rechable

Posted: 12 Sep 2021 21:53
by PoltoS
Franz Winchester wrote:
09 Sep 2021 11:34
Hello,
what do you mean with remote access? I have no remote ID.
Looks like you are on Raspbian Stretch. If you upgrade to Buster, all will work. Looks like the last build is incompatible with Stretch anymore. We will try to fix it.

Re: After upgrade to 3.20 port 8083 not rechable

Posted: 13 Sep 2021 15:23
by RPJacobs
cat /etc/os-release
PRETTY_NAME="Raspbian GNU/Linux 10 (buster)"
NAME="Raspbian GNU/Linux"
VERSION_ID="10"
VERSION="10 (buster)"
VERSION_CODENAME=buster
ID=raspbian
ID_LIKE=debian
HOME_URL="http://www.raspbian.org/"
SUPPORT_URL="http://www.raspbian.org/RaspbianForums"
BUG_REPORT_URL="http://www.raspbian.org/RaspbianBugs"

Re: After upgrade to 3.20 port 8083 not rechable

Posted: 14 Sep 2021 00:03
by lionelcosta
Same for me - nothing works anymore!!
I am on the latest buster release…