Fibaro Heat alaram

Discussions about Z-Way software and Z-Wave technology in general
J.nissen
Posts: 111
Joined: 02 Sep 2016 22:12

Fibaro Heat alaram

Post by J.nissen »

Hel
Many (All) of my Fibaro Devices sent all 10 minutes an
- Heat alarm
- Powermanagement Alarm


What can I do ?

Firbaro Heat Alarm.png
Firbaro Heat Alarm.png (85.44 KiB) Viewed 3231 times
Thanks
Greetings from germany
Jörg

Raspi 4(Buster), Zwave Version 4.1.1 Raz 7 Pro, Serial API Version:07.38(SDK 7.20)
seattleneil
Posts: 172
Joined: 02 Mar 2020 22:41

Re: Fibaro Heat alaram

Post by seattleneil »

A couple of suggestions...

1. To understand what's being sent by your Fibaro device, point your browser to: http://[IP Address of Z-Way controller]:8083/expert/#/installer/history
2. Look at the Z-Way controller log file (nominally /var/log/z-way-server.log) to see how Z-Way is processing the Fibaro messages
3. Power-cycle the Fibaro device by removing and re-installing the battery - that should update its routing table

A likely explanation is that the Z-Way controller is sending an ACK message back to the Fibaro device, but the Fibaro device is not receiving the ACK message so it's re-transmitting the alarm messages. Issues related to weak RF signals can be difficult to troubleshoot because the conditions are frequently intermittent. The RSSI data in the Zniffer history can be useful.

Note that if you've done a secure inclusion for the Fibaro device, the Z-Wave protocol requires multiple messages. If that's the case, you may want to exclude the Fibaro device and re-include it without security as that will reduce the number of Z-Wave messages and improve battery life.
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PoltoS
Posts: 7562
Joined: 26 Jan 2011 19:36

Re: Fibaro Heat alaram

Post by PoltoS »

If you are on v3.2.2, use the newest Packet Statistics to see for duplicates and other problems with device 17
J.nissen
Posts: 111
Joined: 02 Sep 2016 22:12

Re: Fibaro Heat alaram

Post by J.nissen »

Hello,
thanks for your Reply.



DEV34-Pakets.png
DEV34-Pakets.png (6.34 KiB) Viewed 3150 times
DEV34-Sniffer.png
DEV34-Sniffer.png (79.41 KiB) Viewed 3150 times
DEV34-Timing Info.png
DEV34-Timing Info.png (7.97 KiB) Viewed 3150 times
Do you need further more Infos ?
Greetings from germany
Jörg

Raspi 4(Buster), Zwave Version 4.1.1 Raz 7 Pro, Serial API Version:07.38(SDK 7.20)
User avatar
PoltoS
Posts: 7562
Joined: 26 Jan 2011 19:36

Re: Fibaro Heat alaram

Post by PoltoS »

There is a clear routing issue here:
- up to 2 and even 8 seconds to reach the device! (804 * 10ms) in timing info
- a lot of duplicates with Nonce Reports with same values
- big duplicates level

check route map (switch to ingress packets by pressing "I") and see real routes. If they are crazy, assign manual routes and add repeaters
J.nissen
Posts: 111
Joined: 02 Sep 2016 22:12

Re: Fibaro Heat alaram

Post by J.nissen »

Hello,

thanks fpr your Reply.
DEvice34 Routemap.png
DEvice34 Routemap.png (85.08 KiB) Viewed 3107 times
This is Route map for Device 34 .

There was an Bold Line Direktly to the Controler. But in there was no Link to Controler...

Can you explain it ?
DEvice34 Links.png
DEvice34 Links.png (17.63 KiB) Viewed 3107 times
Greetings from germany
Jörg

Raspi 4(Buster), Zwave Version 4.1.1 Raz 7 Pro, Serial API Version:07.38(SDK 7.20)
User avatar
PoltoS
Posts: 7562
Joined: 26 Jan 2011 19:36

Re: Fibaro Heat alaram

Post by PoltoS »

wow! what a mess. So many routes are a sign of very bate routing and reception.

I would suggest uploading a floor map, placing devices on it, and then seeing where is the weak point. All the dashed lines are links with losses.
J.nissen
Posts: 111
Joined: 02 Sep 2016 22:12

Re: Fibaro Heat alaram

Post by J.nissen »

Hallo, thanks for Your Support

Is there Any Reason why the Routes are Duplikate ?

Must im set all routes manuel ?

Why is there an Route in the Route map direct To Controller but in neighbour map no link ?


Greetings

Jörg
Greetings from germany
Jörg

Raspi 4(Buster), Zwave Version 4.1.1 Raz 7 Pro, Serial API Version:07.38(SDK 7.20)
User avatar
PoltoS
Posts: 7562
Joined: 26 Jan 2011 19:36

Re: Fibaro Heat alaram

Post by PoltoS »

Neighbours map shows a known routing table based on the last node neighbours update. But devices still tries to use the direct route - it is allowed. As a result, you can see them in the Route Map. Route Map shows REAL routes used in the last few hours, while Routing Table shows the state from the last neighbour update.
J.nissen
Posts: 111
Joined: 02 Sep 2016 22:12

Re: Fibaro Heat alaram

Post by J.nissen »

Hello PoltoS,
Thank you for your explanation

If an Manuel Route is defined - ist that than the Only Used Route ?
Greetings from germany
Jörg

Raspi 4(Buster), Zwave Version 4.1.1 Raz 7 Pro, Serial API Version:07.38(SDK 7.20)
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