Device "not supported" in Home App following upgrade to Z-Wave v3.2.2

Discussions about Z-Way software and Z-Wave technology in general
~nightcrawler~
Posts: 13
Joined: 08 Aug 2021 04:13

Re: Device "not supported" in Home App following upgrade to Z-Wave v3.2.2

Post by ~nightcrawler~ »

PoltoS wrote:
08 Feb 2022 20:17
We are preparing a fix for this issue. We can check it on your specific case if you can dedicate your time to our support.
@CaylinBr, if you are ready, please write to @aivs to make sure our fix covers your issue
Polto thank you for working on a fix! Will this resolve any of the issues I saw in the HomeKit Gate config with the previously removed devices?

Also are you able to explain the ID mapping and AID difference?
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PoltoS
Posts: 7589
Joined: 26 Jan 2011 19:36

Re: Device "not supported" in Home App following upgrade to Z-Wave v3.2.2

Post by PoltoS »

idMapping is the old one, legacy, replaced by the new hkDevices.

Will it solve all your issues? can not be sure - this is why we suggest to contact us via support and let us provide you a fix and test it before the next release
~nightcrawler~
Posts: 13
Joined: 08 Aug 2021 04:13

Re: Device "not supported" in Home App following upgrade to Z-Wave v3.2.2

Post by ~nightcrawler~ »

PoltoS wrote:
11 Feb 2022 02:29
You can already try this: https://github.com/Z-Wave-Me/home-autom ... 4cc1b7e6e1
I added the new lines to both files, restarted and I see the new hkDevicesArray, but for some reason it looks like it filled the array twice:

hkDevicesArray: [
"__RaZberry_Controller",
"ZWayVDev_zway_3-0-38",
"ZWayVDev_zway_4-0-38",
"ZWayVDev_zway_5-0-37",
"ZWayVDev_zway_6-0-38",
"ZWayVDev_zway_13-0-37",
"ZWayVDev_zway_14-0-37",
"ZWayVDev_zway_17-0-38",
"ZWayVDev_zway_3-0-38",
"ZWayVDev_zway_4-0-38",
"ZWayVDev_zway_5-0-37",
"ZWayVDev_zway_6-0-38",
"ZWayVDev_zway_13-0-37",
"ZWayVDev_zway_14-0-37",
"ZWayVDev_zway_17-0-38"

*UPDATE* Looks like each time HomeKit Gate is restarted it adds to this array. I just restarted the app again and now have three instances of the devices in the array.

hkDevicesArray: [
"__RaZberry_Controller",
"ZWayVDev_zway_3-0-38",
"ZWayVDev_zway_4-0-38",
"ZWayVDev_zway_5-0-37",
"ZWayVDev_zway_6-0-38",
"ZWayVDev_zway_13-0-37",
"ZWayVDev_zway_14-0-37",
"ZWayVDev_zway_17-0-38",
"ZWayVDev_zway_3-0-38",
"ZWayVDev_zway_4-0-38",
"ZWayVDev_zway_5-0-37",
"ZWayVDev_zway_6-0-38",
"ZWayVDev_zway_13-0-37",
"ZWayVDev_zway_14-0-37",
"ZWayVDev_zway_17-0-38",
"ZWayVDev_zway_3-0-38",
"ZWayVDev_zway_4-0-38",
"ZWayVDev_zway_5-0-37",
"ZWayVDev_zway_6-0-38",
"ZWayVDev_zway_13-0-37",
"ZWayVDev_zway_14-0-37",
"ZWayVDev_zway_17-0-38"
],
~nightcrawler~
Posts: 13
Joined: 08 Aug 2021 04:13

Re: Device "not supported" in Home App following upgrade to Z-Wave v3.2.2

Post by ~nightcrawler~ »

Had a possibly unrelated issue where a zwave device (17-0-38) disappeared from the Home app, but was still in the the config as visible. I set it to tag as skipped in HomeKit Gate then set it back to not skip and it showed back up in the Home app. But even more interesting is the "Not supported" device disappeared after I did that. Is there a check that happens when the skip flag is changed but not with a restart of HomeKit Gate?
aivs
Posts: 68
Joined: 04 Mar 2011 15:26

Re: Device "not supported" in Home App following upgrade to Z-Wave v3.2.2

Post by aivs »

~nightcrawler~ wrote:
11 Feb 2022 18:54
*UPDATE* Looks like each time HomeKit Gate is restarted it adds to this array. I just restarted the app again and now have three instances of the devices in the array.
Fixed, please test.
https://github.com/Z-Wave-Me/home-autom ... 52888e0ce2
~nightcrawler~
Posts: 13
Joined: 08 Aug 2021 04:13

Re: Device "not supported" in Home App following upgrade to Z-Wave v3.2.2

Post by ~nightcrawler~ »

aivs wrote:
16 Feb 2022 16:40
~nightcrawler~ wrote:
11 Feb 2022 18:54
*UPDATE* Looks like each time HomeKit Gate is restarted it adds to this array. I just restarted the app again and now have three instances of the devices in the array.
Fixed, please test.
https://github.com/Z-Wave-Me/home-autom ... 52888e0ce2
Looks like the fix worked -- at least for the array problem. Now what is the best way to remove the duplicate devices from the array without causing issues?
putrzop
Posts: 1
Joined: 17 Oct 2022 12:26
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Re: Device "not supported" in Home App following upgrade to Z-Wave v3.2.2

Post by putrzop »

looks like the same issue with needing to rename the HomeKit Gate instance from previous connections to the Home app still exists.
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