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Heating Control - does not work

Posted: 22 Dec 2021 10:30
by JoLu
Hi,
a created some schedules in the heating control application for my thermostats in the rooms but all of them have no effect means no action to the deviec are triggered although the active swith is set (see screenshot).
Can you give me some advice what may be wrong in general.
(if I use schedules instead of the heating control they a working but they a not so well-arranged of course)

POPP
Firmware version v3.2.0
UI version v1.13.2
Built date 24-08-2021 23:55:22

Re: Heating Control - does not work

Posted: 22 Dec 2021 11:14
by PoltoS
Sure you have thermostats in that room?

Re: Heating Control - does not work

Posted: 22 Dec 2021 20:24
by JoLu
Sure there is a thermostat named "Badezimmer" in that room. Also for all other room with thermostats I have the same issue. For none of the the "Heating control" works. So possible I made a general mistake or don't understand the functionality.

Re: Heating Control - does not work

Posted: 14 Jan 2022 11:50
by J.nissen
Hello,
i have the same efekt ( Problem )

Re: Heating Control - does not work

Posted: 15 Jan 2022 02:26
by PoltoS
Could you please provide access (admin login with temp password), so we can check it

Re: Heating Control - does not work

Posted: 18 Jan 2022 09:12
by J.nissen
Hello,

Heizung 2.png
Heizung 2.png (125.73 KiB) Viewed 1875 times
Heizung1.png
Heizung1.png (131.86 KiB) Viewed 1875 times
No Event are Triggered


Thanks for your Help