z-way Alexa Skill Not Available on Amazon

Discussions about Z-Way software and Z-Wave technology in general
syzygy
Posts: 9
Joined: 13 Jan 2018 00:28

Re: z-way Alexa Skill Not Available on Amazon

Post by syzygy »

Yup. Me too...

I can remotely manage my z-wave environment using find.zwave.me so the system is able to communicate with the internet; it must be something in the back-end that's broken.
micky1500
Posts: 298
Joined: 07 Feb 2016 16:29
Location: England

Re: z-way Alexa Skill Not Available on Amazon

Post by micky1500 »

It's been 10 days.
Alexa is failing 100% all that time !
Has support for Alexa been removed ?

A very Disappointed Micky.
Raspi 4 - (Buster - 32 Bit) Zwave Version 4.1.1, Raz 7 Pro, Serial API Version: 07.38
micky1500
Posts: 298
Joined: 07 Feb 2016 16:29
Location: England

Re: z-way Alexa Skill Not Available on Amazon

Post by micky1500 »

10 days is wrong.
Raspi 4 - (Buster - 32 Bit) Zwave Version 4.1.1, Raz 7 Pro, Serial API Version: 07.38
micky1500
Posts: 298
Joined: 07 Feb 2016 16:29
Location: England

Re: z-way Alexa Skill Not Available on Amazon

Post by micky1500 »

Email sent to relevant people.

Sorry to say.
After waiting 10 days for a response in z-wave forum.
Absolutely no reply’s.
Why are we being ignored @
If I can’t have Alexa then I need to look else ware.
Probably go back to the Vera system.
I need Alexa to work.
Someone give mw=e a reason ! Please !
Raspi 4 - (Buster - 32 Bit) Zwave Version 4.1.1, Raz 7 Pro, Serial API Version: 07.38
enbemokel
Posts: 482
Joined: 08 Aug 2016 17:36

Re: z-way Alexa Skill Not Available on Amazon

Post by enbemokel »

Thanks for your effort.

@Polto, can you check with your team about this issue?!
micky1500
Posts: 298
Joined: 07 Feb 2016 16:29
Location: England

Re: z-way Alexa Skill Not Available on Amazon

Post by micky1500 »

Hi
I got a standard reject email reply from support.

Response to your request: A repeat of Alexa on Forum.
Hello, Your request number 042171 has been updated:
Good afternoon, we already know the problem with Alexa and we are trying to fix it, I think the problem will be solved in the next update

Nico do you know something better ?

I can't see how the next update will make the Amazon skill re-appear.
A Z-Way update has nothing to-do with the Amazon z-way skill, the skill needs to be on Amazon servers.

Thanks in advance .....

Micky
Raspi 4 - (Buster - 32 Bit) Zwave Version 4.1.1, Raz 7 Pro, Serial API Version: 07.38
enbemokel
Posts: 482
Joined: 08 Aug 2016 17:36

Re: z-way Alexa Skill Not Available on Amazon

Post by enbemokel »

NO, nothing better, just waiting for the team. Luckily I have nothing in my house that i can´t use withour alexa.....
But it was a nice feature....Alexa turn on coffee maschine :-)
micky1500
Posts: 298
Joined: 07 Feb 2016 16:29
Location: England

Re: z-way Alexa Skill Not Available on Amazon

Post by micky1500 »

Another email reply sent. 'info@z-wave.me'; 'ps@z-wave.me'; 'z-way@z-wave.me'
Totally ignored

Hello again.

I’m sorry to say that your reply is unacceptable.
There has not been any response on the forum for this issue.
My fault report gets ignored ? because it has already been ignored in your forum ?

Amazon.co.uk does not include any z-way skills for over a month.
Amazon have removed you. I don’t know why.
I guess you also don’t know why ???

How can you explain it as waiting next upgrade.

Regards
Micky
Raspi 4 - (Buster - 32 Bit) Zwave Version 4.1.1, Raz 7 Pro, Serial API Version: 07.38
User avatar
PoltoS
Posts: 7565
Joined: 26 Jan 2011 19:36

Re: z-way Alexa Skill Not Available on Amazon

Post by PoltoS »

We are working on getting the skill back. Sorry for the inconvenience.
jarek
Posts: 29
Joined: 09 Oct 2017 11:18

Re: z-way Alexa Skill Not Available on Amazon

Post by jarek »

PoltoS wrote:
09 Mar 2022 02:20
We are working on getting the skill back. Sorry for the inconvenience.
any update here? Alexa integration is down since Feb 15th :(
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