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Alexa skill isn't working (after upgrade to 3.2.2?)
Posted: 17 Feb 2022 13:24
by syzygy
Morning
It's happened again - I've just upgraded my z-way-server software to 3.2.2 and the devices within my Alexa app have become unresponsive.
I've removed and re-installed the Alexa skill, and confirmed that I can log in to the remote URL (
https://find.z-wave.me) with my remote ID/login.. that works fine.
The mobile app is reporting "!Hub is not connected" even though I can log in remotely from a browser, so I'm wondering if there's an arcane connection issue.
Can someone help?
Re: Alexa skill isn't working (after upgrade to 3.2.2?)
Posted: 17 Feb 2022 17:19
by enbemokel
I assume that the alexa service is down from z-way side, as more users do have the problem.
So it was just the wrong time to upgrade
Lets wait few days.
Re: Alexa skill isn't working (after upgrade to 3.2.2?)
Posted: 17 Feb 2022 21:22
by anesthesia
Same Problem with Alexa Skill. It is not possible to link the app with the Zway Server at the moment, Authentication failed. Hope they fix it soon.
Re: Alexa skill isn't working (after upgrade to 3.2.2?)
Posted: 17 Feb 2022 21:53
by micky1500
i did raise it 10 days ago.
https://forum.z-wave.me/viewtopic.php?f=3419&t=35079
Only 4 users complained.
Alexa has not worked for about 5 days now.
I need it asap. Using android phone as my alternative.
Re: Alexa skill isn't working (after upgrade to 3.2.2?)
Posted: 19 Feb 2022 15:18
by Biker
I did the update after Alexa could not access Z-Wave. Unfortunately, the remote access still does not work
Re: Alexa skill isn't working (after upgrade to 3.2.2?)
Posted: 20 Feb 2022 22:12
by Spacerat
I am using Z-Way v2.3.8. Since a few days Alexa is also not working anymore...
Re: Alexa skill isn't working (after upgrade to 3.2.2?)
Posted: 21 Feb 2022 00:36
by enbemokel
Yes, and unfortunately no reaction from team here.....
Re: Alexa skill isn't working (after upgrade to 3.2.2?)
Posted: 21 Feb 2022 17:00
by syzygy
Thank you all for the confirmation!
I hope they can get it fixed soon - it really knocks my family's trust in the home automation system I've chosen, and the last thing I want to do is be forced to move to Tuya.
j
Re: Alexa skill isn't working (after upgrade to 3.2.2?)
Posted: 01 Mar 2022 11:29
by AlesKO
Same with me. Not working.
Re: Alexa skill isn't working (after upgrade to 3.2.2?)
Posted: 01 Mar 2022 14:56
by enbemokel
@Polto, any news or time frame for us.
Would be good to konw, better would be that the new app is ready, before the old stops working.
Best rerards
Nico