forum

Hello,
I have a problem with my razberry board.
After having problems adding new devices,
I decided to update the firmware of all my zwave devices including my razberry.
But now I get no response and both leds are on.

Is there any way to restore the board?

Board/Process informations:
RaZberry
ZMEERAZ2
Rev.2.1
HW Rev. 2.0
11.04.2018
original FW: RaZberry/5.27/48059
update FW: RaZberry/5.36/48059 (UPD_FIRMWARE_Razberry_STATIC_2ch_ZME_05_1b_04000002_ZME_05_24_04000002.bin)
update process: via zway (without errors)

This is a know issue with 5.27 versions. This is why it was hidden. Please contact your reseller for a free replacement

I asked the reseller, but they don't have any zwave devices anymore.
Is there any other way?

Please get a refund and buy another one or ask Z-Wave Europe as the manufacturer of the faulty devices. Who is the reseller?

The problem is the module is out of warranty.
I hoped for a warranty replacment because of the manufacturing error.
The shop was "rasppishop.de"