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Help with Z-way software setup/install

Posted: 09 Jun 2022 23:07
by 400HPMustang
I bought a Z-Way.Me UZB usb stick and intended to use it with Z-Way software on Windows. I have the latest version installed 3.2.1 on Windows 10, I have the driver installed for the USB stick and I'm trying to configure the software but I'm running into issues.

First trying to install remote access, I get a message that it can't initialize remote access data and to deactivate/reactivate the remote access app.

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I have done that but it's not working. I think it might have something to do with this line about the absolute path to ZBWConnect but I have no idea what that path is.

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And then I though I would install the HomeKitGate app since I ultimately want to connect devices to HomeKit in the first place (was going to use the Home Assistant integration originally) but Z-Way is barking about announcing a DNS record.

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I'm hoping some of the folks here could help me get this sorted out so that I can get my z-wave device connected and integrated into either Home Assistant or HomeKit.

Thank you!

Re: Help with Z-way software setup/install

Posted: 10 Jun 2022 04:01
by PoltoS
Remote access is not yet officially supported, but you can install the pre-release of the remote access service. It was published on the forum


As for the Homekit, i believe it is an issue with your firewall

Re: Help with Z-way software setup/install

Posted: 10 Jun 2022 12:11
by RandomTask

Re: Help with Z-way software setup/install

Posted: 10 Jun 2022 19:48
by 400HPMustang
RandomTask wrote:
10 Jun 2022 12:11
Hi! See full instruction
https://help.z-wave.me/en/knowledge_bas ... 12/cat/60/
Hey, thanks for that link. I'll go through that and see if I can get everything squared away.Thank you again!

Re: Help with Z-way software setup/install

Posted: 10 Jun 2022 20:38
by 400HPMustang
RandomTask wrote:
10 Jun 2022 12:11
Hi! See full instruction
https://help.z-wave.me/en/knowledge_bas ... 12/cat/60/
ok so I did a new installation from scratch and followed the instructions you linked. I can connect locally and through https://find.z-wave.me/zboxweb so it appears that remote access is working but when I try to add to hoem assistant I get the following message

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Re: Help with Z-way software setup/install

Posted: 11 Jun 2022 00:48
by lanbrown
That error was previously discussed in its own topic:
https://forum.z-wave.me/viewtopic.php?f=3419&t=35105

Re: Help with Z-way software setup/install

Posted: 11 Jun 2022 22:17
by 400HPMustang
Ok, that's fine. I ended up getting a license for the software because I'm using a UZB and didn't know I needed one. Now I started pairing my device. My device, an inovelli fan/light switch does not want to finish pairing. It gets most of the way through then it says to retry som failed interviews which I do, and then the inclusion gets to 98% and fails.

Is there some trick to this or something different I have to do to get this set up?

Re: Help with Z-way software setup/install

Posted: 11 Jun 2022 23:19
by 400HPMustang
This is where I'm at now/where it seems to be struggling

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Re: Help with Z-way software setup/install

Posted: 12 Jun 2022 12:09
by enbemokel
you may try this in a browser window, C&P and press enter
over-ride the part:

your ip:8083/JS/Run/zway.devices[8].Protection.data.interviewDone=true

Re: Help with Z-way software setup/install

Posted: 12 Jun 2022 17:49
by 400HPMustang
enbemokel wrote:
12 Jun 2022 12:09
you may try this in a browser window, C&P and press enter
over-ride the part:

your ip:8083/JS/Run/zway.devices[8].Protection.data.interviewDone=true
That resolved that, thank you kindly.