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Zipato RFID Keypad - Interview not complete

Posted: 21 Jun 2022 16:14
by dantoine
Hello,

I have completely redone my system (new Raspi, new OS, new Razberry 7 Pro controller). I have meanwhile also re-added all devices to the network. Only the last device (Zipato RFID Keypad) can not be fully included. It keeps stopping at 90% because the intveriew for the UserCode class is not working. If I set the interview to true using http://localhost:8083/JS/Run/zway.devic ... wDone=true, it shows 100%, but the device still doesn't work correctly. Because when I then try to teach an RFID tag, the whole thing does not work.

Does anyone have a tip what else I can do? With the previous version of Zway everything worked fine.

Re: Zipato RFID Keypad - Interview not complete

Posted: 22 Jun 2022 00:18
by micky1500
I just tried with my Zipato RFID Keypad.
It failed UserCode on Interview.
I know It will not work unless UserCode passes the Interview.
It's a timing issue with the Interview process.
It worked after a few retries. :)

What I did :-
Call For Nif. (Tamper 1 Sec, Release Tamper)
Under 'View Interview Results' A few Times, Force InterView for the Failed Command Class 'UserCode' - Repeat (Tamper 1 Sec, Release Tamper)
Still Failing !
Back A page, Force the Whole device Interview.
Repeat (Tamper 1 Sec, Release Tamper)
This time 100% passed interview. after about 20 seconds.
Now working.

I did try another Forced Interview and it didn't work as well.
But after repeating the process it did get to 100% after about 5 Minutes of trying.

Re: Zipato RFID Keypad - Interview not complete

Posted: 22 Jun 2022 10:15
by dantoine
Hi micky1500,

I have performed your procedure several times. Unfortunately it does not work for me. :cry: It keeps stopping at 90% and UserCode is not complete.
Can maybe someone else a tip for me? Maybe there is a possibility to do the interview via the terminal?

Re: Zipato RFID Keypad - Interview not complete

Posted: 23 Jun 2022 01:45
by PoltoS
Please provide the log and we check it. If it is always the UserCode, you can press the Interview button on UserCode (un Interview Results), wake up the device, and provide the log of that moment.

Re: Zipato RFID Keypad - Interview not complete

Posted: 23 Jun 2022 10:09
by dantoine
Hi, after numerous attempts the interview has now run completely.

However, when I now install the "Zipato RFID Keypad" plugin, I get an error when saving the settings ("Something went Wrong").

The log shows the following:

Code: Select all

[2022-06-23 06:27:43.915] [I] [core] Instantiating module 45 from class ZipatoMiniKeypadRFID
[2022-06-23 06:27:43.918] [I] [core] --- Starting module Zipato RFID Keypad
[2022-06-23 06:27:43.951] [I] [core] Creating device switchBinary MiniKeypadSecurityMode_45
[2022-06-23 06:27:43.978] [I] [core] HK: added MiniKeypadSecurityMode_45
[2022-06-23 06:27:44.000] [I] [core] Creating device sensorBinary MiniKeypadTamper_45
[2022-06-23 06:27:44.006] [I] [core] HK: added MiniKeypadTamper_45
[2022-06-23 06:27:44.011] [W] [zway] Node 57:0 CC UserCode: User code 1 is above maximum 0
[2022-06-23 06:27:44.011] [I] [core] Notification: error (core): Das Modul kann nicht instanziiert werden: ZipatoMiniKeypadRFID: Error: Invalid argument
[2022-06-23 06:27:44.016] [I] [core] Error: Invalid argument
    at Error (native)
    at ZipatoMiniKeypadRFID.self.zwayReg (automation/userModules/ZipatoMiniKeypadRFID/index.js:147:46)
    at ZipatoMiniKeypadRFID.init (automation/userModules/ZipatoMiniKeypadRFID/index.js:323:18)
    at AutomationController.instantiateModule (automation/classes/AutomationController.js:510:13)
    at AutomationController.reconfigureInstance (automation/classes/AutomationController.js:1050:10)
    at ZAutomationAPIWebRequest._.extend.reconfigureInstanceFunc (automation/ZAutomationAPIProvider.js:1399:31)
    at ZAutomationAPIWebRequest.handlerFunc (automation/ZAutomationAPIProvider.js:4006:30)
    at ZAutomationAPIWebRequest.ZAutomationWebRequest.handleRequest (automation/WebserverRequestRouter.js:253:35)
    at automation/WebserverRequestRouter.js:32:29
    at WebServer.ws.execute (automation/Webserver.js:127:9)
    

Re: Zipato RFID Keypad - Interview not complete

Posted: 25 Jun 2022 02:43
by PoltoS
The device is buggy. It reported max number of users = 0. You can "fix" it by doing zway.devices[57].UserCode.data.maxUsers=1 (or other value). I'm not sure how many user codes it can support

Re: Zipato RFID Keypad - Interview not complete

Posted: 25 Jun 2022 21:19
by micky1500
So it worked !
How many attempts before the Interview worked ?
Obviously that is an issue !
I had 6 tags allocated to my Zipato, think max should be set to 8.
Old devices don't work as well with newer firmware. Zipato keypad has got to be 6 years old.

Re: Zipato RFID Keypad - Interview not complete

Posted: 30 Jun 2022 21:28
by dantoine
I must have done 30-40 interview attempts before it finally worked. After I have now set the noise measurement to 300s, the interview now seems to work after about 2-3 attempts. No idea if this is because of that, or was just coincidence.

Unfortunately, I still can not teach my RFID tag. In the message overview it says "Waiting for add Tag for 1 minute to Rico. Press Home on the mini-panel and put the tag
" is displayed, but when I execute it, nothing happens. But in the sniffer you can see that a "User Code Report" is sent from the Zipator-Pad and the controller sends back a "User Code Set".

What info do you still need from me so that we can track down the error? By the way, the numeric code input works, just not using the RFID tags.