Z-Wave.me App new version 1.7

Discussions about Z-Way software and Z-Wave technology in general
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PoltoS
Posts: 7562
Joined: 26 Jan 2011 19:36

Re: Z-Wave.me App new version 1.7

Post by PoltoS »

Hello! Your report is the second about the same issue. We will collect more data and try to locate the issue. Thanks for the detailed report!
micky1500
Posts: 298
Joined: 07 Feb 2016 16:29
Location: England

Re: Z-Wave.me App new version 1.7

Post by micky1500 »

Oh, My reply got deleted ...
Password login has not worked for a few weeks now.
Matrix scan has been the only way that works for me.
Raspi 4 - (Buster - 32 Bit) Zwave Version 4.1.1, Raz 7 Pro, Serial API Version: 07.38
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PoltoS
Posts: 7562
Joined: 26 Jan 2011 19:36

Re: Z-Wave.me App new version 1.7

Post by PoltoS »

@micky1500, please be more specific. Do you mean the app for Android does not allow manual add any more, while QR code one does work? Please send us demo login/password in PM or on support so we check it. This is an unknown issue.
micky1500
Posts: 298
Joined: 07 Feb 2016 16:29
Location: England

Re: Z-Wave.me App new version 1.7

Post by micky1500 »

Yes that's what happened to me.
I was replying to message before, but it took me ages to find if I was on 1.7 I couldn't find it in the app itself.
It's 3 pages deep in the Google page, before it shows my current version.

QR codes works, after I tried 20 times with normal password.
I can't show demo now, as I got it working with QR code.
I know my passwords are correct.
Raspi 4 - (Buster - 32 Bit) Zwave Version 4.1.1, Raz 7 Pro, Serial API Version: 07.38
micky1500
Posts: 298
Joined: 07 Feb 2016 16:29
Location: England

Re: Z-Wave.me App new version 1.7

Post by micky1500 »

More Details.
I logged in with my Android Tablet.
It would only accept QR code
Then My Samsung Android phone failed to logon (it was working before)
It would not accept password logon anymore.
But QR code worked.
Now I use QR code to logon.
Raspi 4 - (Buster - 32 Bit) Zwave Version 4.1.1, Raz 7 Pro, Serial API Version: 07.38
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PoltoS
Posts: 7562
Joined: 26 Jan 2011 19:36

Re: Z-Wave.me App new version 1.7

Post by PoltoS »

Could you please add a new user (with only one sensor device), and try to log in with that user? If it does not work, please send us the credential for that user, and we will check it.
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aLiEnHeAd
Posts: 136
Joined: 02 Feb 2017 15:09

Re: Z-Wave.me App new version 1.7

Post by aLiEnHeAd »

Since yesterday another phone on a different hub does not receive push notifications anymore. Neither the app(1.7) was updated or changed nor the Z-Way hub (4.0.2).
The phone is Samsung Galaxy A41 with Android 12. 🤔
Pomidoor
Posts: 2
Joined: 06 Dec 2018 20:15

Re: Z-Wave.me App new version 1.7

Post by Pomidoor »

Hi,
There is a problem with adding shortcut to the home screen :( with v1.6 it is working just fine but in case of v1.7 there is only "on" button (missing "off"). When you create nothing happens.
DUT : Galaxy S23 Ultra
FW : v4.0.2
App : v1.7
Any chance to rollback it to v1.6 ?
micky1500
Posts: 298
Joined: 07 Feb 2016 16:29
Location: England

Re: Z-Wave.me App new version 1.7

Post by micky1500 »

PoltoS wrote:
28 Feb 2023 03:06
Could you please add a new user (with only one sensor device), and try to log in with that user? If it does not work, please send us the credential for that user, and we will check it.
I created a new user and logged into phone and tablet successfully using manual setup with password.

It may have been user error by myself for my earlier failures.
At sometime I had cleared out the 'active sessions' with the 'Logout All Sessions' button. (User Management)
The reason I did that was I had a lot of entries, some from IP addresses that I wasn't sure of.
Raspi 4 - (Buster - 32 Bit) Zwave Version 4.1.1, Raz 7 Pro, Serial API Version: 07.38
User avatar
PoltoS
Posts: 7562
Joined: 26 Jan 2011 19:36

Re: Z-Wave.me App new version 1.7

Post by PoltoS »

@micky1500 have you managed to check the .apk with notifications? I've sent it by mail last week
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