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v4.1.3 Razberry 3: controller serial number changes itself and UI goes to factory mode

Posted: 26 May 2024 23:46
by captador
Hello,

just fyi, after upgrading to 4.1.3 spot a problem that eventually something happens with automation/storage/configjson....json file and whole setup considers itself as an initial setup. Recovery from backup by copying file over helps. Z-way is hosted on Razberry 3

Key json diffs apparently is in controller object and somehow system starts thinking that controller has a new serial number and needs initial setup. Nothing is changed physically unless hardware itself started to glitch. Expert mode shows 3rd value uuid for controller, so no idea which value is the correct one.

Correct variant with masked ids:
"controller": {
"count_of_reconnects": 341,
"emailInitialActivated": true,
"first_start_up": "2019-07-20T22:09:17.326Z",
"firstaccess": false,
"serial": "3636e892-****-****-****-********709e",
"uuid": "3636e892-****-****-****-********709e"
},

Broken variant:
"controller": {
"count_of_reconnects": 18,
"first_start_up": "2024-05-25T15:54:48.437Z",
"serial": "6231f8ef-****-****-****-********8b8a",
"uuid": "6231f8ef-****-****-****-********8b8a"
},

Re: v4.1.3 Razberry 3: controller serial number changes itself and UI goes to factory mode

Posted: 01 Jun 2024 12:18
by PoltoS
This can happen if the read of config.json failed. Pretty strange... Check for strange symbols in the old JSON. From which version were you upgrading?

Re: v4.1.3 Razberry 3: controller serial number changes itself and UI goes to factory mode

Posted: 06 Jun 2024 12:27
by captador
4.1.2 or something like that, it was on latest and occasionally on beta versions - pretty fresh all the time

it didn't happen since. Is it a sign of memory card degradation?