Broken zwave network

Discussions about Z-Way software and Z-Wave technology in general
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lobo
Posts: 3
Joined: 06 Jan 2021 01:39

Broken zwave network

Post by lobo »

I think I may have bricked my Z-Wave network.

I had about 30 devices connected to my controller, but something seemed off. I was no longer able to properly include new devices. After extensive troubleshooting, I made the decision to hard reset my controller several times, even though I know this is generally not recommended.

Now, I'm in a situation where "Exclusion" no longer works. Regardless of which controller software I use (Z-Way Server, Z-Wave JS UI), the exclusion mode almost immediately ends with a message saying that the exclusion is complete (Node 1!). It seems like the controller is attempting to exclude itself from the network.

I even purchased an Aeotec Z-Stick 7, but it shows the same behavior: when enabling exclusion mode, it completes almost immediately. Why is this happening? Could one or more of my devices be causing the issue? Is my only option now to manually reset all my devices?

I was hoping to simply exclude and re-include them one by one. However, if I have to reset all of them first, I’ll need to open numerous wall switches. I can’t leave them open until I’ve reset each one, so I’d end up opening them twice.

Any other suggestions?



Role in Network
Node Id: 1
Home Id: 0xcf799bc9
Primary Role: Yes
Primary Capability: Yes
SUC/SIS in network: 1 (SIS)
Hardware
Vendor: RaZberry by Z-Wave.Me
Vendors Product ID: 1025 / 257
Z-Wave Chip: ZW0700
Firmware
Library Type: Static Controller
SDK Version: 7.21.00
Serial API Version: 07.42
lanbrown
Posts: 375
Joined: 01 Jun 2021 08:06

Re: Broken zwave network

Post by lanbrown »

In the expert interface of Z-Way there are many tools that can be used. You can see the queue buffer, the RSSI and foreign interference impact, routing issues, nodes not responding correctly or at all, etc. I would start there and see what you can see from there.
lobo
Posts: 3
Joined: 06 Jan 2021 01:39

Re: Broken zwave network

Post by lobo »

I think I found the problematic device. It's a outdoor wall light: STEINEL GmbH L 810 LED iHF
I turned it off, now I can start exclusion mode without being immediately done.

Can somebody help to interpret what it is doing? I think the last entries are from my last try to start exclusion (which completed instantly) before turning it off.


Code: Select all

	09.11.2024	09:56:35	8	255	-	-81 dBm	-	-	Device Reset Locally Notification	 
09.11.2024	09:56:35	8	255	-	-88 dBm	-	-	Node Info (D3, 9C, 01, 11, 01, 5E, 7A, 86, 72, 60, 5A, 70, 73, 77, 71, 85, 8E, 59, 26, 2B, 2C, 27, 22, 31)	 
09.11.2024	09:56:35	8	255	-	-81 dBm	-	-	Device Reset Locally Notification	 
09.11.2024	09:56:35	8	255	-	-81 dBm	-	-	Device Reset Locally Notification	 
09.11.2024	09:56:35	8	255	-	-88 dBm	-	-	Node Info (D3, 9C, 01, 11, 01, 5E, 7A, 86, 72, 60, 5A, 70, 73, 77, 71, 85, 8E, 59, 26, 2B, 2C, 27, 22, 31)	 
09.11.2024	09:56:35	8	255	-	-81 dBm	-	-	Device Reset Locally Notification	 
09.11.2024	09:56:35	8	255	-	-88 dBm	-	-	Node Info (D3, 9C, 01, 11, 01, 5E, 7A, 86, 72, 60, 5A, 70, 73, 77, 71, 85, 8E, 59, 26, 2B, 2C, 27, 22, 31)	 
09.11.2024	09:56:35	8	255	-	-81 dBm	-	-	Device Reset Locally Notification	 
09.11.2024	09:56:35	8	255	-	-88 dBm	-	-	Node Info (D3, 9C, 01, 11, 01, 5E, 7A, 86, 72, 60, 5A, 70, 73, 77, 71, 85, 8E, 59, 26, 2B, 2C, 27, 22, 31)	 
09.11.2024	09:56:35	8	255	-	-81 dBm	-	-	Device Reset Locally Notification	 
09.11.2024	09:56:35	8	255	-	-89 dBm	-	-	Node Info (D3, 9C, 01, 11, 01, 5E, 7A, 86, 72, 60, 5A, 70, 73, 77, 71, 85, 8E, 59, 26, 2B, 2C, 27, 22, 31)	 
09.11.2024	09:56:35	8	255	-	-81 dBm	-	-	Device Reset Locally Notification	 
09.11.2024	09:56:35	8	255	-	-82 dBm	-	-	Device Reset Locally Notification	 
09.11.2024	09:56:35	8	255	-	-82 dBm	-	-	Device Reset Locally Notification	 
09.11.2024	09:56:35	8	255	-	-88 dBm	-	-	Node Info (D3, 9C, 01, 11, 01, 5E, 7A, 86, 72, 60, 5A, 70, 73, 77, 71, 85, 8E, 59, 26, 2B, 2C, 27, 22, 31)	 
09.11.2024	09:56:35	8	255	-	-88 dBm	-	-	Node Info (D3, 9C, 01, 11, 01, 5E, 7A, 86, 72, 60, 5A, 70, 73, 77, 71, 85, 8E, 59, 26, 2B, 2C, 27, 22, 31)	 
09.11.2024	09:56:35	8	255	-	-81 dBm	-	-	Device Reset Locally Notification	 
09.11.2024	09:56:34	8	255	-	-81 dBm	-	-	Device Reset Locally Notification	 
09.11.2024	09:56:34	8	255	-	-88 dBm	-	-	Node Info (D3, 9C, 01, 11, 01, 5E, 7A, 86, 72, 60, 5A, 70, 73, 77, 71, 85, 8E, 59, 26, 2B, 2C, 27, 22, 31)	 
09.11.2024	09:56:34	8	255	-	-81 dBm	-	-	Device Reset Locally Notification
09.11.2024	09:41:58	8	11	-	-99 dBm	-	-	Unknow commad (03, 30, 20, 38, 07)	 
09.11.2024	09:41:58	8	11	-	-81 dBm	-	-	Unknow commad (03, 31, 20, 38, 07)	 
09.11.2024	09:41:58	8	11	-	-81 dBm	-	-	Unknow commad (03, 32, 20, 38, 07)	 
09.11.2024	09:31:07	8	32	-	-83 dBm	-	-	Unknow commad (03, 1F, 0E)	 
09.11.2024	09:31:07	8	32	-	-81 dBm	-	-	Unknow commad (03, 10, 0E)	 
09.11.2024	09:23:27	8	11	-	-99 dBm	-	-	Unknow commad (03, 30, 20, 38, 07)	 
09.11.2024	09:23:27	8	11	-	-81 dBm	-	-	Unknow commad (03, 31, 20, 38, 07)	 
09.11.2024	09:23:27	8	11	-	-80 dBm	-	-	Unknow commad (03, 32, 20, 38, 07)	 
09.11.2024	09:23:26	8	11	-	-81 dBm	-	-	Command Class Meter Pulse (31, 20, 38, 07)	 
09.11.2024	09:22:36	8	12	-	-102 dBm	-	-	Unknow commad (03, 2F, 21, 0A)	 
09.11.2024	09:22:36	8	12	-	-88 dBm	-	-	Unknow commad (03, 20, 21, 0A)	 
09.11.2024	09:22:36	8	12	-	-91 dBm	-	-	Unknow commad (03, 21, 21, 0A)	 
09.11.2024	09:22:36	8	12	-	-88 dBm	-	-	Command Class Switch Binary (20, 21, 0A)	 
09.11.2024	09:10:10	8	12	-	-101 dBm	-	-	Unknow commad (03, 2F, 21, 0A)	 
09.11.2024	09:10:10	8	12	-	-88 dBm	-	-	Unknow commad (03, 20, 21, 0A)	 
09.11.2024	09:10:10	8	12	-	-86 dBm	-	-	Unknow commad (03, 21, 21, 0A)	 
09.11.2024	08:50:20	8	40	-	-48 dBm	-	-	Unknow commad (03, 2F, 2F, 30)	 
09.11.2024	08:50:20	8	40	-	-45 dBm	-	-	Unknow commad (03, 20, 2F, 30)	 
09.11.2024	08:50:20	8	40	-	-83 dBm	-	-	Unknow commad (03, 21, 2F, 30)	 
09.11.2024	08:43:16	8	3	-	-89 dBm	-	-	Unknow commad (03, 1F, 0E)
lanbrown
Posts: 375
Joined: 01 Jun 2021 08:06

Re: Broken zwave network

Post by lanbrown »

sometimes the devices needs to be excluded and re-included, other times a factory reset and it can also just be a failing module that needs to be replaced.

This is why even though I use Home Assistant and could use one of the integrated add-ons that I use Z-Way (as a add-on) and then Z-Way integration. The Z-Wave tools are far better than anything else and built-in to Z-Wave.me. It gives much more info as to the state of the network. Sure other options are easier to use, but if you have a problem, it is much harder to figure out.
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