Razberry crashed after frequency Change.

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Kobi.beja
Posts: 11
Joined: 25 Feb 2015 19:39

Razberry crashed after frequency Change.

Post by Kobi.beja »

Hello
I have Razberry US (300) and I tried to change the frequency to IL (916mhz).
when I tried to Inclusion new node in (916) nothing is happened, After power reset the I got on the expert web page error of page not found (it's look he can't find the Razberry)

I did "Z-Wave restart" and then reboot after those two steps everything start to work but the frequency is not changed.

The reason is the version of the chip if i'm using 300 and not 500?
Someone has same problem?

Kobi
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PoltoS
Posts: 7649
Joined: 26 Jan 2011 19:36

Re: Razberry crashed after frequency Change.

Post by PoltoS »

Strange that it crashed. Reproducible?

Indeed, 3rd gen RaZberry supports only EU/RU switching. Please don't do it on US, since you will not be able to revert back to US without our interaction via remote support.

IL is supported only on 5th gen
Kobi.beja
Posts: 11
Joined: 25 Feb 2015 19:39

Re: Razberry crashed after frequency Change.

Post by Kobi.beja »

Hi
So if i did it in the beginning it was before I wrote here how I can check it still working with US ??

Kobi
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PoltoS
Posts: 7649
Joined: 26 Jan 2011 19:36

Re: Razberry crashed after frequency Change.

Post by PoltoS »

Try to include a US device
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