forum

I just got my Razberry daughter board and I'm having troubles starting the z-way-server service. The failing message seems to be:
"failed to discover ZWay: Wrong packet from Z-Wave network or Discovery got bad data (stick communication failed) (-9)".

After studying the forums I found that a similar problem (http://en.z-wave.me/content/failed-discover-zway-9) with a proposed solution has already been discussed, but since the problematic lines in my Z-Way.log contents differ I'm starting a new thread.

I also found some other threads that contain posts describing similar symptoms. No full logs available however:

http://en.z-wave.me/comment/2455#comment-2455
http://en.z-wave.me/comment/2470#comment-2470
http://www.temperatur.nu/forum/controll ... t3178.html

Here are the reproduce instructions:

# cd /opt/z-way-server
# export LD_LIBRARY_PATH=$LD_LIBRARY_PATH:/opt/z-way-server/libs
# ./z-way-server -l 0 -L /var/log/Z-Way.log
Z-Way version v1.4 from 2013-09-24 04:16:14 +0400 (build c3c8f606985e948db7839377ea49ecd339fcf61c)
Using default configuration file config.xml
Starting Z-Way for device /dev/ttyAMA0...
failed to discover ZWay: Wrong packet from Z-Wave network or Discovery got bad data (stick communication failed) (-9)

Full log here:
https://www.dropbox.com/s/pnkitczgjy39ko5/Z-Way.log

Last lines in Z-Way.log:
[2013-10-12 13:28:49.632] [37] 242
[2013-10-12 13:28:49.632] [38] 243
[2013-10-12 13:28:49.632] ---------------------------
[2013-10-12 13:28:49.632] Job 0x07 (Get controller info and supported function classes): success
[2013-10-12 13:28:49.632] Device is not compatible. Terminating...
[2013-10-12 13:28:49.632] Removing job: Get controller info and supported function classes
[2013-10-12 13:28:49.643] Worker thread exit point
[2013-10-12 13:28:49.643] Worker thread successfully finished

Any ideas what's wrong here? I can provide more info if needed.

Br,
Toni

Hello again

My reseller wil send me a new one during nex week so we i can verify so the hardware is ok.
I will come bacj with information about it

/Andreas H

I do have exactly the same last lines in the logfile. I rceived my razberry on Thursday Oct 10. Quite a disappointment that the install script installs OK and that the error message tells me that the device is not compatible,.



[2013-10-12 16:56:26.647] [31] 98
[2013-10-12 16:56:26.647] [32] 99
[2013-10-12 16:56:26.647] [33] 128
[2013-10-12 16:56:26.647] [34] 210
[2013-10-12 16:56:26.647] [35] 240
[2013-10-12 16:56:26.647] [36] 241
[2013-10-12 16:56:26.647] [37] 242
[2013-10-12 16:56:26.648] [38] 243
[2013-10-12 16:56:26.648] ---------------------------
[2013-10-12 16:56:26.648] Job 0x07 (Get controller info and supported function c
lasses): success
[2013-10-12 16:56:26.648] Device is not compatible. Terminating...
[2013-10-12 16:56:26.648] Removing job: Get controller info and supported functi
on classes
[2013-10-12 16:56:26.659] Worker thread exit point
[2013-10-12 16:56:26.659] Worker thread successfully finished

Please enable full logging (put log-level 0 in config.xml) and send us these info:
[2013-10-14 13:05:19.263] SETDATA controller.data.APIVersion = "04.02"
[2013-10-14 13:05:19.263] SETDATA controller.data.manufacturerId = 327 (0x00000147)
[2013-10-14 13:05:19.263] SETDATA controller.data.manufacturerProductType = 2 (0x00000002)
[2013-10-14 13:05:19.263] SETDATA controller.data.manufacturerProductId = 3 (0x00000003)
[2013-10-14 13:05:19.264] SETDATA controller.data.vendor = "RaZberry by Z-Wave.Me"

This is the version of firmware inside the RaZberry. It seems we have some boards out of manufacturing with wrong firmware, which is not compatible with Z-Way. That's clearly a production failt, we are investigating the issue.

This is the logfile of one single run (made the logfile empty before rebooting the system).
Full logging was already enabled. As you see, my output differs from yours....


[2013-10-14 15:09:01.941] SETDATA controller.data.APIVersion = "04.02"
[2013-10-14 15:09:01.941] SETDATA controller.data.manufacturerId = 277 (0x00000115)
[2013-10-14 15:09:01.942] SETDATA controller.data.manufacturerProductType = 2 (0x00000002)
[2013-10-14 15:09:01.942] SETDATA controller.data.manufacturerProductId = 3 (0x00000003)
[2013-10-14 15:09:01.945] SETDATA controller.data.vendor = "Z-Wave.Me"
[2013-10-14 15:09:01.955] Supported Function Classes:

For your reference I did incude the complete logfile below...

Maarten

--------------------

[2013-10-14 15:09:01.831] SETDATA controller.data = Empty
[2013-10-14 15:09:01.833] SETDATA controller.data.nodeId = Empty
[2013-10-14 15:09:01.833] SETDATA controller.data.homeId = Empty
[2013-10-14 15:09:01.833] SETDATA controller.data.SUCNodeId = Empty
[2013-10-14 15:09:01.833] SETDATA controller.data.isPrimary = Empty
[2013-10-14 15:09:01.833] SETDATA controller.data.isInOthersNetwork = Empty
[2013-10-14 15:09:01.833] SETDATA controller.data.isRealPrimary = Empty
[2013-10-14 15:09:01.833] SETDATA controller.data.isSUC = Empty
[2013-10-14 15:09:01.834] SETDATA controller.data.SISPresent = Empty
[2013-10-14 15:09:01.834] SETDATA controller.data.libType = Empty
[2013-10-14 15:09:01.834] SETDATA controller.data.SDK = Empty
[2013-10-14 15:09:01.834] SETDATA controller.data.ZWlibMajor = Empty
[2013-10-14 15:09:01.834] SETDATA controller.data.ZWlibMinor = Empty
[2013-10-14 15:09:01.834] SETDATA controller.data.ZWVersion = Empty
[2013-10-14 15:09:01.834] SETDATA controller.data.ZWaveChip = Empty
[2013-10-14 15:09:01.835] SETDATA controller.data.APIVersion = Empty
[2013-10-14 15:09:01.835] SETDATA controller.data.manufacturerId = Empty
[2013-10-14 15:09:01.835] SETDATA controller.data.vendor = Empty
[2013-10-14 15:09:01.835] SETDATA controller.data.manufacturerProductType = Empty
[2013-10-14 15:09:01.835] SETDATA controller.data.manufacturerProductId = Empty
[2013-10-14 15:09:01.835] SETDATA controller.data.capabilities = Empty
[2013-10-14 15:09:01.835] SETDATA controller.data.controllerState = Empty
[2013-10-14 15:09:01.835] SETDATA controller.data.nonManagmentJobs = Empty
[2013-10-14 15:09:01.836] SETDATA controller.data.lastIncludedDevice = Empty
[2013-10-14 15:09:01.836] SETDATA controller.data.lastExcludedDevice = Empty
[2013-10-14 15:09:01.836] SETDATA controller.data.oldSerialAPIAckTimeout10ms = Empty
[2013-10-14 15:09:01.836] SETDATA controller.data.oldSerialAPIByteTimeout10ms = Empty
[2013-10-14 15:09:01.836] SETDATA controller.data.curSerialAPIAckTimeout10ms = Empty
[2013-10-14 15:09:01.836] SETDATA controller.data.curSerialAPIByteTimeout10ms = Empty
[2013-10-14 15:09:01.836] SETDATA controller.data.libVersionId = Empty
[2013-10-14 15:09:01.837] SETDATA controller.data.countJobs = Empty
[2013-10-14 15:09:01.837] SETDATA controller.data.memoryGetAddress = Empty
[2013-10-14 15:09:01.837] SETDATA controller.data.memoryGetData = Empty
[2013-10-14 15:09:01.837] SETDATA controller.data.functionClasses = Empty
[2013-10-14 15:09:01.837] SETDATA controller.data.functionClassesNames = Empty
[2013-10-14 15:09:01.837] SETDATA controller.data.softwareRevisionVersion = Empty
[2013-10-14 15:09:01.837] SETDATA controller.data.softwareRevisionId = Empty
[2013-10-14 15:09:01.837] SETDATA controller.data.softwareRevisionDate = Empty
[2013-10-14 15:09:01.838] SETDATA controller.data.nodeId = 0 (0x00000000)
[2013-10-14 15:09:01.838] SETDATA controller.data.homeId = 0 (0x00000000)
[2013-10-14 15:09:01.838] SETDATA controller.data.SUCNodeId = 0 (0x00000000)
[2013-10-14 15:09:01.838] SETDATA controller.data.isPrimary = False
[2013-10-14 15:09:01.838] SETDATA controller.data.isInOthersNetwork = False
[2013-10-14 15:09:01.838] SETDATA controller.data.isRealPrimary = False
[2013-10-14 15:09:01.838] SETDATA controller.data.isSUC = False
[2013-10-14 15:09:01.839] SETDATA controller.data.SISPresent = False
[2013-10-14 15:09:01.839] SETDATA controller.data.libType = 0 (0x00000000)
[2013-10-14 15:09:01.839] SETDATA controller.data.ZWlibMajor = 0 (0x00000000)
[2013-10-14 15:09:01.839] SETDATA controller.data.ZWlibMinor = 0 (0x00000000)
[2013-10-14 15:09:01.839] SETDATA controller.data.ZWVersion = 0 (0x00000000)
[2013-10-14 15:09:01.839] SETDATA controller.data.manufacturerId = 0 (0x00000000)
[2013-10-14 15:09:01.839] SETDATA controller.data.manufacturerProductType = 0 (0x00000000)
[2013-10-14 15:09:01.839] SETDATA controller.data.manufacturerProductId = 0 (0x00000000)
[2013-10-14 15:09:01.840] SETDATA controller.data.controllerState = 0 (0x00000000)
[2013-10-14 15:09:01.840] SETDATA controller.data.nonManagmentJobs = 0 (0x00000000)
[2013-10-14 15:09:01.840] SETDATA controller.data.oldSerialAPIAckTimeout10ms = 0 (0x00000000)
[2013-10-14 15:09:01.840] SETDATA controller.data.oldSerialAPIByteTimeout10ms = 0 (0x00000000)
[2013-10-14 15:09:01.840] SETDATA controller.data.curSerialAPIAckTimeout10ms = 0 (0x00000000)
[2013-10-14 15:09:01.840] SETDATA controller.data.curSerialAPIByteTimeout10ms = 0 (0x00000000)
[2013-10-14 15:09:01.840] SETDATA controller.data.libVersionId = 1 (0x00000001)
[2013-10-14 15:09:01.841] SETDATA controller.data.countJobs = False
[2013-10-14 15:09:01.841] SETDATA controller.data.softwareRevisionVersion = "v1.4"
[2013-10-14 15:09:01.841] SETDATA controller.data.softwareRevisionId = "c3c8f606985e948db7839377ea49ecd339fcf61c"
[2013-10-14 15:09:01.841] SETDATA controller.data.softwareRevisionDate = "2013-09-24 04:16:14 +0400"
[2013-10-14 15:09:01.842] SETDATA controller.data.functionClasses = int[43]
[2013-10-14 15:09:01.863] [00] 2
[2013-10-14 15:09:01.863] [01] 3
[2013-10-14 15:09:01.863] [02] 4
[2013-10-14 15:09:01.864] [03] 5
[2013-10-14 15:09:01.864] [04] 6
[2013-10-14 15:09:01.864] [05] 7
[2013-10-14 15:09:01.864] [06] 8
[2013-10-14 15:09:01.864] [07] 18
[2013-10-14 15:09:01.864] [08] 19
[2013-10-14 15:09:01.864] [09] 21
[2013-10-14 15:09:01.864] [10] 22
[2013-10-14 15:09:01.865] [11] 32
[2013-10-14 15:09:01.865] [12] 33
[2013-10-14 15:09:01.865] [13] 34
[2013-10-14 15:09:01.865] [14] 35
[2013-10-14 15:09:01.865] [15] 36
[2013-10-14 15:09:01.865] [16] 65
[2013-10-14 15:09:01.865] [17] 66
[2013-10-14 15:09:01.865] [18] 70
[2013-10-14 15:09:01.865] [19] 71
[2013-10-14 15:09:01.865] [20] 72
[2013-10-14 15:09:01.866] [21] 73
[2013-10-14 15:09:01.866] [22] 74
[2013-10-14 15:09:01.866] [23] 75
[2013-10-14 15:09:01.866] [24] 76
[2013-10-14 15:09:01.866] [25] 77
[2013-10-14 15:09:01.866] [26] 80
[2013-10-14 15:09:01.866] [27] 81
[2013-10-14 15:09:01.866] [28] 82
[2013-10-14 15:09:01.866] [29] 83
[2013-10-14 15:09:01.867] [30] 84
[2013-10-14 15:09:01.867] [31] 85
[2013-10-14 15:09:01.867] [32] 86
[2013-10-14 15:09:01.867] [33] 87
[2013-10-14 15:09:01.867] [34] 96
[2013-10-14 15:09:01.867] [35] 97
[2013-10-14 15:09:01.867] [36] 98
[2013-10-14 15:09:01.867] [37] 99
[2013-10-14 15:09:01.867] [38] 128
[2013-10-14 15:09:01.867] [39] 210
[2013-10-14 15:09:01.868] [40] 211
[2013-10-14 15:09:01.868] [41] 242
[2013-10-14 15:09:01.868] [42] 243
[2013-10-14 15:09:01.880] SETDATA controller.data.functionClassesNames = string[43]
[2013-10-14 15:09:01.880] [00] "SerialAPIGetInitData"
[2013-10-14 15:09:01.880] [01] "SerialAPIApplicationNodeInformation"
[2013-10-14 15:09:01.880] [02] "ApplicationCommandHandler"
[2013-10-14 15:09:01.880] [03] "GetControllerCapabilities"
[2013-10-14 15:09:01.881] [04] "SerialAPISetTimeouts"
[2013-10-14 15:09:01.881] [05] "GetSerialAPICapabilities"
[2013-10-14 15:09:01.881] [06] "SerialAPISoftReset"
[2013-10-14 15:09:01.881] [07] "SendNodeInformation"
[2013-10-14 15:09:01.881] [08] "SendData"
[2013-10-14 15:09:01.881] [09] "GetVersion"
[2013-10-14 15:09:01.881] [10] "SendDataAbort"
[2013-10-14 15:09:01.881] [11] "GetHomeId"
[2013-10-14 15:09:01.881] [12] "MemoryGetByte"
[2013-10-14 15:09:01.882] [13] "MemoryPutByte"
[2013-10-14 15:09:01.882] [14] "MemoryGetBuffer"
[2013-10-14 15:09:01.882] [15] "MemoryPutBuffer"
[2013-10-14 15:09:01.882] [16] "GetNodeProtocolInformation"
[2013-10-14 15:09:01.882] [17] "SetDefault"
[2013-10-14 15:09:01.882] [18] "AssignReturnRoute"
[2013-10-14 15:09:01.882] [19] "DeleteReturnRoute"
[2013-10-14 15:09:01.882] [20] "RequestNodeNeighbourUpdate"
[2013-10-14 15:09:01.883] [21] "ApplicationNodeUpdate"
[2013-10-14 15:09:01.883] [22] "AddNodeToNetwork"
[2013-10-14 15:09:01.883] [23] "RemoveNodeFromNetwork"
[2013-10-14 15:09:01.883] [24] "CreateNewPrimary"
[2013-10-14 15:09:01.883] [25] "ControllerChange"
[2013-10-14 15:09:01.883] [26] "SetLearnMode"
[2013-10-14 15:09:01.883] [27] "AssignSUCReturnRoute"
[2013-10-14 15:09:01.883] [28] "EnableSUC"
[2013-10-14 15:09:01.883] [29] "RequestNetworkUpdate"
[2013-10-14 15:09:01.884] [30] "SetSUCNodeId"
[2013-10-14 15:09:01.884] [31] "DeleteSUCReturnRoute"
[2013-10-14 15:09:01.884] [32] "GetSUCNodeId"
[2013-10-14 15:09:01.884] [33] "SendSUCNodeId"
[2013-10-14 15:09:01.884] [34] "RequestNodeInformation"
[2013-10-14 15:09:01.884] [35] "RemoveFailedNode"
[2013-10-14 15:09:01.884] [36] "IsFailedNode"
[2013-10-14 15:09:01.884] [37] "ReplaceFailedNode"
[2013-10-14 15:09:01.884] [38] "GetRoutingTableLine"
[2013-10-14 15:09:01.885] [39] "WatchDogStart"
[2013-10-14 15:09:01.885] [40] "WatchDogStop"
[2013-10-14 15:09:01.885] [41] "ZMEFreqChange"
[2013-10-14 15:09:01.885] [42] "ZMERestore"
[2013-10-14 15:09:01.902] Opened device: /dev/ttyAMA0
[2013-10-14 15:09:01.903] Worker thread successfully created
[2013-10-14 15:09:01.904] Worker thread entry point
[2013-10-14 15:09:01.914] Adding job: Get controller info and supported function classes
[2013-10-14 15:09:01.919] SENDING (cb 0x07): ( 01 03 00 07 FB )
[2013-10-14 15:09:01.930] RECEIVED ACK
[2013-10-14 15:09:01.940] RECEIVED: ( 01 2B 01 07 04 02 01 15 00 02 00 03 FE 00 16 80 0C 00 00 00 E3 97 7D 80 07 00 00 80 00 00 00 00 00 00 00 00 00 00 02 00 00 80 07 00 2E )
[2013-10-14 15:09:01.941] SENT ACK
[2013-10-14 15:09:01.941] SETDATA controller.data.APIVersion = "04.02"
[2013-10-14 15:09:01.941] SETDATA controller.data.manufacturerId = 277 (0x00000115)
[2013-10-14 15:09:01.942] SETDATA controller.data.manufacturerProductType = 2 (0x00000002)
[2013-10-14 15:09:01.942] SETDATA controller.data.manufacturerProductId = 3 (0x00000003)
[2013-10-14 15:09:01.945] SETDATA controller.data.vendor = "Z-Wave.Me"
[2013-10-14 15:09:01.955] Supported Function Classes:
[2013-10-14 15:09:01.955] ---------------------------
[2013-10-14 15:09:01.956] 0x02 SerialAPIGetInitData
[2013-10-14 15:09:01.956] 0x03 SerialAPIApplicationNodeInformation
[2013-10-14 15:09:01.956] 0x04 ApplicationCommandHandler
[2013-10-14 15:09:01.956] 0x05 GetControllerCapabilities
[2013-10-14 15:09:01.956] 0x06 SerialAPISetTimeouts
[2013-10-14 15:09:01.956] 0x07 GetSerialAPICapabilities
[2013-10-14 15:09:01.957] 0x08 SerialAPISoftReset
[2013-10-14 15:09:01.957] 0x12 SendNodeInformation
[2013-10-14 15:09:01.957] 0x13 SendData
[2013-10-14 15:09:01.957] 0x15 GetVersion
[2013-10-14 15:09:01.957] 0x20 GetHomeId
[2013-10-14 15:09:01.957] 0x23 MemoryGetBuffer
[2013-10-14 15:09:01.957] 0x24 MemoryPutBuffer
[2013-10-14 15:09:01.957] 0x41 GetNodeProtocolInformation
[2013-10-14 15:09:01.957] 0x42 SetDefault
[2013-10-14 15:09:01.958] 0x46 AssignReturnRoute
[2013-10-14 15:09:01.958] 0x47 DeleteReturnRoute
[2013-10-14 15:09:01.958] 0x48 RequestNodeNeighbourUpdate
[2013-10-14 15:09:01.958] 0x49 ApplicationNodeUpdate
[2013-10-14 15:09:01.958] 0x4a AddNodeToNetwork
[2013-10-14 15:09:01.958] 0x4b RemoveNodeFromNetwork
[2013-10-14 15:09:01.958] 0x4d ControllerChange
[2013-10-14 15:09:01.958] 0x50 SetLearnMode
[2013-10-14 15:09:01.958] 0x51 AssignSUCReturnRoute
[2013-10-14 15:09:01.959] 0x53 RequestNetworkUpdate
[2013-10-14 15:09:01.959] 0x54 SetSUCNodeId
[2013-10-14 15:09:01.959] 0x55 DeleteSUCReturnRoute
[2013-10-14 15:09:01.959] 0x56 GetSUCNodeId
[2013-10-14 15:09:01.959] 0x57 SendSUCNodeId
[2013-10-14 15:09:01.959] 0x60 RequestNodeInformation
[2013-10-14 15:09:01.959] 0x61 RemoveFailedNode
[2013-10-14 15:09:01.959] 0x62 IsFailedNode
[2013-10-14 15:09:01.959] 0x63 ReplaceFailedNode
[2013-10-14 15:09:01.960] 0x80 GetRoutingTableLine
[2013-10-14 15:09:01.960] 0xd2 WatchDogStart
[2013-10-14 15:09:01.960] 0xf0 UNKNOWN
[2013-10-14 15:09:01.960] 0xf1 UNKNOWN
[2013-10-14 15:09:01.960] 0xf2 ZMEFreqChange
[2013-10-14 15:09:01.960] 0xf3 ZMERestore
[2013-10-14 15:09:01.960] SETDATA controller.data.capabilities = int[39]
[2013-10-14 15:09:01.961] [00] 2
[2013-10-14 15:09:01.961] [01] 3
[2013-10-14 15:09:01.961] [02] 4
[2013-10-14 15:09:01.961] [03] 5
[2013-10-14 15:09:01.961] [04] 6
[2013-10-14 15:09:01.961] [05] 7
[2013-10-14 15:09:01.961] [06] 8
[2013-10-14 15:09:01.961] [07] 18
[2013-10-14 15:09:01.961] [08] 19
[2013-10-14 15:09:01.962] [09] 21
[2013-10-14 15:09:01.970] [10] 32
[2013-10-14 15:09:01.970] [11] 35
[2013-10-14 15:09:01.970] [12] 36
[2013-10-14 15:09:01.970] [13] 65
[2013-10-14 15:09:01.971] [14] 66
[2013-10-14 15:09:01.971] [15] 70
[2013-10-14 15:09:01.972] [16] 71
[2013-10-14 15:09:01.972] [17] 72
[2013-10-14 15:09:01.972] [18] 73
[2013-10-14 15:09:01.972] [19] 74
[2013-10-14 15:09:01.972] [20] 75
[2013-10-14 15:09:01.972] [21] 77
[2013-10-14 15:09:01.972] [22] 80
[2013-10-14 15:09:01.972] [23] 81
[2013-10-14 15:09:01.973] [24] 83
[2013-10-14 15:09:01.973] [25] 84
[2013-10-14 15:09:01.973] [26] 85
[2013-10-14 15:09:01.973] [27] 86
[2013-10-14 15:09:01.973] [28] 87
[2013-10-14 15:09:01.973] [29] 96
[2013-10-14 15:09:01.973] [30] 97
[2013-10-14 15:09:01.973] [31] 98
[2013-10-14 15:09:01.973] [32] 99
[2013-10-14 15:09:01.973] [33] 128
[2013-10-14 15:09:01.974] [34] 210
[2013-10-14 15:09:01.974] [35] 240
[2013-10-14 15:09:01.974] [36] 241
[2013-10-14 15:09:01.974] [37] 242
[2013-10-14 15:09:01.974] [38] 243
[2013-10-14 15:09:01.974] ---------------------------
[2013-10-14 15:09:01.974] Job 0x07 (Get controller info and supported function classes): success
[2013-10-14 15:09:01.974] Device is not compatible. Terminating...
[2013-10-14 15:09:01.975] Removing job: Get controller info and supported function classes
[2013-10-14 15:09:01.985] Worker thread exit point
[2013-10-14 15:09:01.986] Worker thread successfully finished

I trust PoltoS already noticed these lines in the full log in my original post, but here they are again just to verify:

[2013-10-12 13:28:49.619] SETDATA controller.data.APIVersion = "04.02"
[2013-10-12 13:28:49.619] SETDATA controller.data.manufacturerId = 277 (0x00000115)
[2013-10-12 13:28:49.619] SETDATA controller.data.manufacturerProductType = 2 (0x00000002)
[2013-10-12 13:28:49.620] SETDATA controller.data.manufacturerProductId = 3 (0x00000003)
[2013-10-12 13:28:49.622] SETDATA controller.data.vendor = "Z-Wave.Me"

Does this mean that the firmware is incorrect and there is no other way to fix the problem other than to replace the board itself? So should I request a replacement?

Or is it possible to re-flash the firmware somehow?

Hello
I have now received my new Razzberry from www.m.nu

ANd when i start i got exact the same error again

I have now try with 2 diffrent pi (256mb and 512mb) and 2 new Razzbery

And i get the same error on all diffrent combinations

1: There is som hardware error on all new razzberry??
2: There is some error in the firmware that is not compatible , is it tested ??

I start to get a little frustrated about this


error log:
[2013-10-15 15:50:07.184] SETDATA controller.data = Empty
[2013-10-15 15:50:07.185] SETDATA controller.data.nodeId = Empty
[2013-10-15 15:50:07.185] SETDATA controller.data.homeId = Empty
[2013-10-15 15:50:07.185] SETDATA controller.data.SUCNodeId = Empty
[2013-10-15 15:50:07.186] SETDATA controller.data.isPrimary = Empty
[2013-10-15 15:50:07.186] SETDATA controller.data.isInOthersNetwork = Empty
[2013-10-15 15:50:07.186] SETDATA controller.data.isRealPrimary = Empty
[2013-10-15 15:50:07.186] SETDATA controller.data.isSUC = Empty
[2013-10-15 15:50:07.186] SETDATA controller.data.SISPresent = Empty
[2013-10-15 15:50:07.186] SETDATA controller.data.libType = Empty
[2013-10-15 15:50:07.186] SETDATA controller.data.SDK = Empty
[2013-10-15 15:50:07.187] SETDATA controller.data.ZWlibMajor = Empty
[2013-10-15 15:50:07.187] SETDATA controller.data.ZWlibMinor = Empty
[2013-10-15 15:50:07.187] SETDATA controller.data.ZWVersion = Empty
[2013-10-15 15:50:07.187] SETDATA controller.data.ZWaveChip = Empty
[2013-10-15 15:50:07.187] SETDATA controller.data.APIVersion = Empty
[2013-10-15 15:50:07.187] SETDATA controller.data.manufacturerId = Empty
[2013-10-15 15:50:07.188] SETDATA controller.data.vendor = Empty
[2013-10-15 15:50:07.188] SETDATA controller.data.manufacturerProductType = Empty
[2013-10-15 15:50:07.188] SETDATA controller.data.manufacturerProductId = Empty
[2013-10-15 15:50:07.188] SETDATA controller.data.capabilities = Empty
[2013-10-15 15:50:07.188] SETDATA controller.data.controllerState = Empty
[2013-10-15 15:50:07.188] SETDATA controller.data.nonManagmentJobs = Empty
[2013-10-15 15:50:07.188] SETDATA controller.data.lastIncludedDevice = Empty
[2013-10-15 15:50:07.189] SETDATA controller.data.lastExcludedDevice = Empty
[2013-10-15 15:50:07.189] SETDATA controller.data.oldSerialAPIAckTimeout10ms = Empty
[2013-10-15 15:50:07.189] SETDATA controller.data.oldSerialAPIByteTimeout10ms = Empty
[2013-10-15 15:50:07.189] SETDATA controller.data.curSerialAPIAckTimeout10ms = Empty
[2013-10-15 15:50:07.189] SETDATA controller.data.curSerialAPIByteTimeout10ms = Empty
[2013-10-15 15:50:07.189] SETDATA controller.data.libVersionId = Empty
[2013-10-15 15:50:07.189] SETDATA controller.data.countJobs = Empty
[2013-10-15 15:50:07.190] SETDATA controller.data.memoryGetAddress = Empty
[2013-10-15 15:50:07.190] SETDATA controller.data.memoryGetData = Empty
[2013-10-15 15:50:07.190] SETDATA controller.data.functionClasses = Empty
[2013-10-15 15:50:07.190] SETDATA controller.data.functionClassesNames = Empty
[2013-10-15 15:50:07.190] SETDATA controller.data.softwareRevisionVersion = Empty
[2013-10-15 15:50:07.190] SETDATA controller.data.softwareRevisionId = Empty
[2013-10-15 15:50:07.191] SETDATA controller.data.softwareRevisionDate = Empty
[2013-10-15 15:50:07.191] SETDATA controller.data.nodeId = 0 (0x00000000)
[2013-10-15 15:50:07.191] SETDATA controller.data.homeId = 0 (0x00000000)
[2013-10-15 15:50:07.191] SETDATA controller.data.SUCNodeId = 0 (0x00000000)
[2013-10-15 15:50:07.191] SETDATA controller.data.isPrimary = False
[2013-10-15 15:50:07.191] SETDATA controller.data.isInOthersNetwork = False
[2013-10-15 15:50:07.191] SETDATA controller.data.isRealPrimary = False
[2013-10-15 15:50:07.192] SETDATA controller.data.isSUC = False
[2013-10-15 15:50:07.192] SETDATA controller.data.SISPresent = False
[2013-10-15 15:50:07.192] SETDATA controller.data.libType = 0 (0x00000000)
[2013-10-15 15:50:07.192] SETDATA controller.data.ZWlibMajor = 0 (0x00000000)
[2013-10-15 15:50:07.192] SETDATA controller.data.ZWlibMinor = 0 (0x00000000)
[2013-10-15 15:50:07.192] SETDATA controller.data.ZWVersion = 0 (0x00000000)
[2013-10-15 15:50:07.193] SETDATA controller.data.manufacturerId = 0 (0x00000000)
[2013-10-15 15:50:07.193] SETDATA controller.data.manufacturerProductType = 0 (0x00000000)
[2013-10-15 15:50:07.193] SETDATA controller.data.manufacturerProductId = 0 (0x00000000)
[2013-10-15 15:50:07.193] SETDATA controller.data.controllerState = 0 (0x00000000)
[2013-10-15 15:50:07.193] SETDATA controller.data.nonManagmentJobs = 0 (0x00000000)
[2013-10-15 15:50:07.193] SETDATA controller.data.oldSerialAPIAckTimeout10ms = 0 (0x00000000)
[2013-10-15 15:50:07.193] SETDATA controller.data.oldSerialAPIByteTimeout10ms = 0 (0x00000000)
[2013-10-15 15:50:07.193] SETDATA controller.data.curSerialAPIAckTimeout10ms = 0 (0x00000000)
[2013-10-15 15:50:07.194] SETDATA controller.data.curSerialAPIByteTimeout10ms = 0 (0x00000000)
[2013-10-15 15:50:07.194] SETDATA controller.data.libVersionId = 1 (0x00000001)
[2013-10-15 15:50:07.194] SETDATA controller.data.countJobs = False
[2013-10-15 15:50:07.194] SETDATA controller.data.softwareRevisionVersion = "v1.4"
[2013-10-15 15:50:07.194] SETDATA controller.data.softwareRevisionId = "c3c8f606985e948db7839377ea49ecd339fcf61c"
[2013-10-15 15:50:07.194] SETDATA controller.data.softwareRevisionDate = "2013-09-24 04:16:14 +0400"
[2013-10-15 15:50:07.195] SETDATA controller.data.functionClasses = int[43]
[2013-10-15 15:50:07.195] [00] 2
[2013-10-15 15:50:07.195] [01] 3
[2013-10-15 15:50:07.195] [02] 4
[2013-10-15 15:50:07.195] [03] 5
[2013-10-15 15:50:07.195] [04] 6
[2013-10-15 15:50:07.195] [05] 7
[2013-10-15 15:50:07.196] [06] 8
[2013-10-15 15:50:07.196] [07] 18
[2013-10-15 15:50:07.196] [08] 19
[2013-10-15 15:50:07.196] [09] 21
[2013-10-15 15:50:07.196] [10] 22
[2013-10-15 15:50:07.196] [11] 32
[2013-10-15 15:50:07.196] [12] 33
[2013-10-15 15:50:07.196] [13] 34
[2013-10-15 15:50:07.196] [14] 35
[2013-10-15 15:50:07.197] [15] 36
[2013-10-15 15:50:07.197] [16] 65
[2013-10-15 15:50:07.197] [17] 66
[2013-10-15 15:50:07.197] [18] 70
[2013-10-15 15:50:07.197] [19] 71
[2013-10-15 15:50:07.197] [20] 72
[2013-10-15 15:50:07.197] [21] 73
[2013-10-15 15:50:07.197] [22] 74
[2013-10-15 15:50:07.197] [23] 75
[2013-10-15 15:50:07.197] [24] 76
[2013-10-15 15:50:07.198] [25] 77
[2013-10-15 15:50:07.198] [26] 80
[2013-10-15 15:50:07.198] [27] 81
[2013-10-15 15:50:07.198] [28] 82
[2013-10-15 15:50:07.198] [29] 83
[2013-10-15 15:50:07.198] [30] 84
[2013-10-15 15:50:07.198] [31] 85
[2013-10-15 15:50:07.198] [32] 86
[2013-10-15 15:50:07.198] [33] 87
[2013-10-15 15:50:07.199] [34] 96
[2013-10-15 15:50:07.199] [35] 97
[2013-10-15 15:50:07.199] [36] 98
[2013-10-15 15:50:07.199] [37] 99
[2013-10-15 15:50:07.199] [38] 128
[2013-10-15 15:50:07.199] [39] 210
[2013-10-15 15:50:07.199] [40] 211
[2013-10-15 15:50:07.199] [41] 242
[2013-10-15 15:50:07.199] [42] 243
[2013-10-15 15:50:07.200] SETDATA controller.data.functionClassesNames = string[43]
[2013-10-15 15:50:07.200] [00] "SerialAPIGetInitData"
[2013-10-15 15:50:07.201] [01] "SerialAPIApplicationNodeInformation"
[2013-10-15 15:50:07.201] [02] "ApplicationCommandHandler"
[2013-10-15 15:50:07.201] [03] "GetControllerCapabilities"
[2013-10-15 15:50:07.201] [04] "SerialAPISetTimeouts"
[2013-10-15 15:50:07.201] [05] "GetSerialAPICapabilities"
[2013-10-15 15:50:07.201] [06] "SerialAPISoftReset"
[2013-10-15 15:50:07.201] [07] "SendNodeInformation"
[2013-10-15 15:50:07.201] [08] "SendData"
[2013-10-15 15:50:07.202] [09] "GetVersion"
[2013-10-15 15:50:07.202] [10] "SendDataAbort"
[2013-10-15 15:50:07.202] [11] "GetHomeId"
[2013-10-15 15:50:07.202] [12] "MemoryGetByte"
[2013-10-15 15:50:07.202] [13] "MemoryPutByte"
[2013-10-15 15:50:07.202] [14] "MemoryGetBuffer"
[2013-10-15 15:50:07.202] [15] "MemoryPutBuffer"
[2013-10-15 15:50:07.202] [16] "GetNodeProtocolInformation"
[2013-10-15 15:50:07.202] [17] "SetDefault"
[2013-10-15 15:50:07.203] [18] "AssignReturnRoute"
[2013-10-15 15:50:07.203] [19] "DeleteReturnRoute"
[2013-10-15 15:50:07.203] [20] "RequestNodeNeighbourUpdate"
[2013-10-15 15:50:07.203] [21] "ApplicationNodeUpdate"
[2013-10-15 15:50:07.203] [22] "AddNodeToNetwork"
[2013-10-15 15:50:07.203] [23] "RemoveNodeFromNetwork"
[2013-10-15 15:50:07.204] [24] "CreateNewPrimary"
[2013-10-15 15:50:07.204] [25] "ControllerChange"
[2013-10-15 15:50:07.207] [26] "SetLearnMode"
[2013-10-15 15:50:07.207] [27] "AssignSUCReturnRoute"
[2013-10-15 15:50:07.207] [28] "EnableSUC"
[2013-10-15 15:50:07.207] [29] "RequestNetworkUpdate"
[2013-10-15 15:50:07.208] [30] "SetSUCNodeId"
[2013-10-15 15:50:07.208] [31] "DeleteSUCReturnRoute"
[2013-10-15 15:50:07.208] [32] "GetSUCNodeId"
[2013-10-15 15:50:07.208] [33] "SendSUCNodeId"
[2013-10-15 15:50:07.208] [34] "RequestNodeInformation"
[2013-10-15 15:50:07.208] [35] "RemoveFailedNode"
[2013-10-15 15:50:07.208] [36] "IsFailedNode"
[2013-10-15 15:50:07.208] [37] "ReplaceFailedNode"
[2013-10-15 15:50:07.209] [38] "GetRoutingTableLine"
[2013-10-15 15:50:07.209] [39] "WatchDogStart"
[2013-10-15 15:50:07.209] [40] "WatchDogStop"
[2013-10-15 15:50:07.209] [41] "ZMEFreqChange"
[2013-10-15 15:50:07.209] [42] "ZMERestore"
[2013-10-15 15:50:07.210] Opened device: /dev/ttyAMA0
[2013-10-15 15:50:07.211] Worker thread successfully created
[2013-10-15 15:50:07.212] Worker thread entry point
[2013-10-15 15:50:07.222] Adding job: Get controller info and supported function classes
[2013-10-15 15:50:07.224] SENDING (cb 0x07): ( 01 03 00 07 FB )
[2013-10-15 15:50:07.235] RECEIVED ACK
[2013-10-15 15:50:07.246] RECEIVED: ( 01 2B 01 07 04 02 01 15 00 02 00 03 FE 00 16 80 0C 00 00 00 E3 97 7D 80 07 00 00 80 00 00 00 00 00 00 00 00 00 00 02 00 00 80 07 00 2E )
[2013-10-15 15:50:07.246] SENT ACK
[2013-10-15 15:50:07.246] SETDATA controller.data.APIVersion = "04.02"
[2013-10-15 15:50:07.247] SETDATA controller.data.manufacturerId = 277 (0x00000115)
[2013-10-15 15:50:07.247] SETDATA controller.data.manufacturerProductType = 2 (0x00000002)
[2013-10-15 15:50:07.247] SETDATA controller.data.manufacturerProductId = 3 (0x00000003)
[2013-10-15 15:50:07.250] SETDATA controller.data.vendor = "Z-Wave.Me"
[2013-10-15 15:50:07.250] Supported Function Classes:
[2013-10-15 15:50:07.250] ---------------------------
[2013-10-15 15:50:07.250] 0x02 SerialAPIGetInitData
[2013-10-15 15:50:07.250] 0x03 SerialAPIApplicationNodeInformation
[2013-10-15 15:50:07.251] 0x04 ApplicationCommandHandler
[2013-10-15 15:50:07.251] 0x05 GetControllerCapabilities
[2013-10-15 15:50:07.251] 0x06 SerialAPISetTimeouts
[2013-10-15 15:50:07.251] 0x07 GetSerialAPICapabilities
[2013-10-15 15:50:07.251] 0x08 SerialAPISoftReset
[2013-10-15 15:50:07.251] 0x12 SendNodeInformation
[2013-10-15 15:50:07.251] 0x13 SendData
[2013-10-15 15:50:07.251] 0x15 GetVersion
[2013-10-15 15:50:07.251] 0x20 GetHomeId
[2013-10-15 15:50:07.252] 0x23 MemoryGetBuffer
[2013-10-15 15:50:07.252] 0x24 MemoryPutBuffer
[2013-10-15 15:50:07.252] 0x41 GetNodeProtocolInformation
[2013-10-15 15:50:07.252] 0x42 SetDefault
[2013-10-15 15:50:07.252] 0x46 AssignReturnRoute
[2013-10-15 15:50:07.252] 0x47 DeleteReturnRoute
[2013-10-15 15:50:07.252] 0x48 RequestNodeNeighbourUpdate
[2013-10-15 15:50:07.252] 0x49 ApplicationNodeUpdate
[2013-10-15 15:50:07.253] 0x4a AddNodeToNetwork
[2013-10-15 15:50:07.253] 0x4b RemoveNodeFromNetwork
[2013-10-15 15:50:07.253] 0x4d ControllerChange
[2013-10-15 15:50:07.253] 0x50 SetLearnMode
[2013-10-15 15:50:07.253] 0x51 AssignSUCReturnRoute
[2013-10-15 15:50:07.253] 0x53 RequestNetworkUpdate
[2013-10-15 15:50:07.253] 0x54 SetSUCNodeId
[2013-10-15 15:50:07.253] 0x55 DeleteSUCReturnRoute
[2013-10-15 15:50:07.254] 0x56 GetSUCNodeId
[2013-10-15 15:50:07.254] 0x57 SendSUCNodeId
[2013-10-15 15:50:07.254] 0x60 RequestNodeInformation
[2013-10-15 15:50:07.254] 0x61 RemoveFailedNode
[2013-10-15 15:50:07.254] 0x62 IsFailedNode
[2013-10-15 15:50:07.254] 0x63 ReplaceFailedNode
[2013-10-15 15:50:07.254] 0x80 GetRoutingTableLine
[2013-10-15 15:50:07.254] 0xd2 WatchDogStart
[2013-10-15 15:50:07.255] 0xf0 UNKNOWN
[2013-10-15 15:50:07.255] 0xf1 UNKNOWN
[2013-10-15 15:50:07.255] 0xf2 ZMEFreqChange
[2013-10-15 15:50:07.255] 0xf3 ZMERestore
[2013-10-15 15:50:07.255] SETDATA controller.data.capabilities = int[39]
[2013-10-15 15:50:07.255] [00] 2
[2013-10-15 15:50:07.255] [01] 3
[2013-10-15 15:50:07.255] [02] 4
[2013-10-15 15:50:07.256] [03] 5
[2013-10-15 15:50:07.256] [04] 6
[2013-10-15 15:50:07.256] [05] 7
[2013-10-15 15:50:07.256] [06] 8
[2013-10-15 15:50:07.256] [07] 18
[2013-10-15 15:50:07.256] [08] 19
[2013-10-15 15:50:07.256] [09] 21
[2013-10-15 15:50:07.256] [10] 32
[2013-10-15 15:50:07.256] [11] 35
[2013-10-15 15:50:07.257] [12] 36
[2013-10-15 15:50:07.257] [13] 65
[2013-10-15 15:50:07.257] [14] 66
[2013-10-15 15:50:07.257] [15] 70
[2013-10-15 15:50:07.257] [16] 71
[2013-10-15 15:50:07.257] [17] 72
[2013-10-15 15:50:07.257] [18] 73
[2013-10-15 15:50:07.257] [19] 74
[2013-10-15 15:50:07.257] [20] 75
[2013-10-15 15:50:07.258] [21] 77
[2013-10-15 15:50:07.258] [22] 80
[2013-10-15 15:50:07.258] [23] 81
[2013-10-15 15:50:07.258] [24] 83
[2013-10-15 15:50:07.258] [25] 84
[2013-10-15 15:50:07.258] [26] 85
[2013-10-15 15:50:07.258] [27] 86
[2013-10-15 15:50:07.258] [28] 87
[2013-10-15 15:50:07.258] [29] 96
[2013-10-15 15:50:07.258] [30] 97
[2013-10-15 15:50:07.259] [31] 98
[2013-10-15 15:50:07.259] [32] 99
[2013-10-15 15:50:07.259] [33] 128
[2013-10-15 15:50:07.259] [34] 210
[2013-10-15 15:50:07.259] [35] 240
[2013-10-15 15:50:07.259] [36] 241
[2013-10-15 15:50:07.259] [37] 242
[2013-10-15 15:50:07.259] [38] 243
[2013-10-15 15:50:07.259] ---------------------------
[2013-10-15 15:50:07.259] Job 0x07 (Get controller info and supported function classes): success
[2013-10-15 15:50:07.260] Device is not compatible. Terminating...
[2013-10-15 15:50:07.260] Removing job: Get controller info and supported function classes
[2013-10-15 15:50:07.270] Worker thread exit point
[2013-10-15 15:50:07.271] Worker thread successfully finished

It seems that several Razberry boards delivered in the last 2 weeks have a problem.
What is the status, and when can we expect a solution?

regards,

Maarten

Please help us!!!! We need a solution, I just got mine ( for some minutes ago ) and obviously got the same problem! Here is my log:

[2013-10-16 18:17:16.585] Opened device: /dev/ttyAMA0
[2013-10-16 18:17:16.586] Worker thread successfully created
[2013-10-16 18:17:16.587] Worker thread entry point
[2013-10-16 18:17:16.598] Adding job: Get controller info and supported function classes
[2013-10-16 18:17:16.600] SENDING (cb 0x07): ( 01 03 00 07 FB )
[2013-10-16 18:17:16.611] RECEIVED ACK
[2013-10-16 18:17:16.623] RECEIVED: ( 01 2B 01 07 04 02 01 15 00 02 00 03 FE 00 16 80 0C 00 00 00 E3 97 7D 80 07 00 00 80 00 00 00 00 00 00 00 00 00 00 02 00 00 80 07 00 2E )
[2013-10-16 18:17:16.624] SENT ACK
[2013-10-16 18:17:16.624] SETDATA controller.data.APIVersion = "04.02"
[2013-10-16 18:17:16.624] SETDATA controller.data.manufacturerId = 277 (0x00000115)
[2013-10-16 18:17:16.624] SETDATA controller.data.manufacturerProductType = 2 (0x00000002)
[2013-10-16 18:17:16.624] SETDATA controller.data.manufacturerProductId = 3 (0x00000003)
[2013-10-16 18:17:16.633] SETDATA controller.data.vendor = "Z-Wave.Me"
[2013-10-16 18:17:16.633] Supported Function Classes:
[2013-10-16 18:17:16.633] ---------------------------
[2013-10-16 18:17:16.634] 0x02 SerialAPIGetInitData
[2013-10-16 18:17:16.634] 0x03 SerialAPIApplicationNodeInformation
[2013-10-16 18:17:16.634] 0x04 ApplicationCommandHandler
[2013-10-16 18:17:16.634] 0x05 GetControllerCapabilities
[2013-10-16 18:17:16.634] 0x06 SerialAPISetTimeouts
[2013-10-16 18:17:16.634] 0x07 GetSerialAPICapabilities
[2013-10-16 18:17:16.634] 0x08 SerialAPISoftReset
[2013-10-16 18:17:16.634] 0x12 SendNodeInformation
[2013-10-16 18:17:16.635] 0x13 SendData
[2013-10-16 18:17:16.635] 0x15 GetVersion
[2013-10-16 18:17:16.635] 0x20 GetHomeId
[2013-10-16 18:17:16.635] 0x23 MemoryGetBuffer
[2013-10-16 18:17:16.635] 0x24 MemoryPutBuffer
[2013-10-16 18:17:16.635] 0x41 GetNodeProtocolInformation
[2013-10-16 18:17:16.635] 0x42 SetDefault
[2013-10-16 18:17:16.635] 0x46 AssignReturnRoute
[2013-10-16 18:17:16.635] 0x47 DeleteReturnRoute
[2013-10-16 18:17:16.635] 0x48 RequestNodeNeighbourUpdate
[2013-10-16 18:17:16.636] 0x49 ApplicationNodeUpdate
[2013-10-16 18:17:16.636] 0x4a AddNodeToNetwork
[2013-10-16 18:17:16.636] 0x4b RemoveNodeFromNetwork
[2013-10-16 18:17:16.636] 0x4d ControllerChange
[2013-10-16 18:17:16.636] 0x50 SetLearnMode
[2013-10-16 18:17:16.636] 0x51 AssignSUCReturnRoute
[2013-10-16 18:17:16.636] 0x53 RequestNetworkUpdate
[2013-10-16 18:17:16.636] 0x54 SetSUCNodeId
[2013-10-16 18:17:16.637] 0x55 DeleteSUCReturnRoute
[2013-10-16 18:17:16.637] 0x56 GetSUCNodeId
[2013-10-16 18:17:16.637] 0x57 SendSUCNodeId
[2013-10-16 18:17:16.637] 0x60 RequestNodeInformation
[2013-10-16 18:17:16.637] 0x61 RemoveFailedNode
[2013-10-16 18:17:16.637] 0x62 IsFailedNode
[2013-10-16 18:17:16.637] 0x63 ReplaceFailedNode
[2013-10-16 18:17:16.637] 0x80 GetRoutingTableLine
[2013-10-16 18:17:16.637] 0xd2 WatchDogStart
[2013-10-16 18:17:16.638] 0xf0 UNKNOWN
[2013-10-16 18:17:16.638] 0xf1 UNKNOWN
[2013-10-16 18:17:16.638] 0xf2 ZMEFreqChange
[2013-10-16 18:17:16.638] 0xf3 ZMERestore
[2013-10-16 18:17:16.638] SETDATA controller.data.capabilities = int[39]
[2013-10-16 18:17:16.638] [00] 2
[2013-10-16 18:17:16.638] [01] 3
[2013-10-16 18:17:16.638] [02] 4
[2013-10-16 18:17:16.642] [03] 5
[2013-10-16 18:17:16.642] [04] 6
[2013-10-16 18:17:16.642] [05] 7
[2013-10-16 18:17:16.643] [06] 8
[2013-10-16 18:17:16.643] [07] 18
[2013-10-16 18:17:16.643] [08] 19
[2013-10-16 18:17:16.643] [09] 21
[2013-10-16 18:17:16.643] [10] 32
[2013-10-16 18:17:16.643] [11] 35
[2013-10-16 18:17:16.643] [12] 36
[2013-10-16 18:17:16.643] [13] 65
[2013-10-16 18:17:16.643] [14] 66
[2013-10-16 18:17:16.643] [15] 70
[2013-10-16 18:17:16.644] [16] 71
[2013-10-16 18:17:16.644] [17] 72
[2013-10-16 18:17:16.644] [18] 73
[2013-10-16 18:17:16.644] [19] 74
[2013-10-16 18:17:16.644] [20] 75
[2013-10-16 18:17:16.644] [21] 77
[2013-10-16 18:17:16.644] [22] 80
[2013-10-16 18:17:16.644] [23] 81
[2013-10-16 18:17:16.644] [24] 83
[2013-10-16 18:17:16.644] [25] 84
[2013-10-16 18:17:16.645] [26] 85
[2013-10-16 18:17:16.645] [27] 86
[2013-10-16 18:17:16.645] [28] 87
[2013-10-16 18:17:16.645] [29] 96
[2013-10-16 18:17:16.645] [30] 97
[2013-10-16 18:17:16.645] [31] 98
[2013-10-16 18:17:16.645] [32] 99
[2013-10-16 18:17:16.645] [33] 128
[2013-10-16 18:17:16.645] [34] 210
[2013-10-16 18:17:16.646] [35] 240
[2013-10-16 18:17:16.646] [36] 241
[2013-10-16 18:17:16.646] [37] 242
[2013-10-16 18:17:16.646] [38] 243
[2013-10-16 18:17:16.646] ---------------------------
[2013-10-16 18:17:16.646] Job 0x07 (Get controller info and supported function classes): success
[2013-10-16 18:17:16.650] Device is not compatible. Terminating...
[2013-10-16 18:17:16.650] Removing job: Get controller info and supported function classes
[2013-10-16 18:17:16.660] Worker thread exit point
[2013-10-16 18:17:16.661] Worker thread successfully finished

Apart from the fact that I am not happy for getting a not-working Razberry (shit happens), I'm far more disappointed by the lack of communication from Z-Wave.me so far.

I hope customers are taken serious?

There is a problem with a brand-new product that is not manufactured well, or where the quality control and testing has not been 100%.

Several people here have posted their log-files. What is next: replacement? firmware upgrade? Other?

tx,

Maarten