Page 1 of 1

Reset Devices

Posted: 14 Jun 2014 10:38
by dario87
hi,
I have a problem when I reset the devices.
When I reset the devices can no longer control them with z-way.
I have to enter the interface expert and i must do "(Re-) includes device".
How can I fix the problem?

thanks

Re: Reset Devices

Posted: 14 Jun 2014 14:59
by PoltoS
Reset is supposed to clear device and clear any information about the network it was in. So, you will not be able to control it after resetting.

Re: Reset Devices

Posted: 14 Jun 2014 16:33
by dario87
So if I replace the battery in a device, must I to do "(Re-) includes device"?

Re: Reset Devices

Posted: 14 Jun 2014 16:45
by pofs
dario87 wrote:So if I replace the battery in a device, must I to do "(Re-) includes device"?
No, device should normally wakeup and continue functioning after battery replacement.
How it is related with resetting a device?

Re: Reset Devices

Posted: 16 Jun 2014 11:19
by dario87
hi
thanks for replies.
I have one "Aeon micro smart switch (2nd edition)" and one "Aeon MultiSensor" device.
When i have a blackout, after I can no longer communicate with the "Aeon micro smart switch (2nd edition)". I have to do "Remove failed node" and after "(Re-)include device".
Removing the battery to "Aeon MultiSensor" device, i have the same problem.
If I put the new battery, I have to do "Remove failed node" and after "(Re-)include device".
I hope I was clear

thanks