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z-way server won't boot stuck in include mode

Posted: 24 Oct 2014 21:34
by alastairduncan
I have a rasberypi with the z-way board and this was working fine but has now stopped working and the server now refuses to boot. The red led on the board is lit which means its in include mode. This is the last bit of the log as its trying to boot up:

[2014-10-21 20:17:32.681] Opened device: /dev/ttyAMA0
[2014-10-21 20:17:32.682] Worker thread successfully created
[2014-10-21 20:17:32.683] Worker thread entry point
[2014-10-21 20:17:32.693] Adding job: Get controller info and supported function classes
[2014-10-21 20:17:32.696] SENDING (cb 0x07): ( 01 03 00 07 FB )
[2014-10-21 20:17:32.885] Job 0x07 (Get controller info and supported function classes): No ACK received before timeout
[2014-10-21 20:17:32.896] SENDING (cb 0x07): ( 01 03 00 07 FB )
[2014-10-21 20:17:33.078] Job 0x07 (Get controller info and supported function classes): No ACK received before timeout
[2014-10-21 20:17:33.090] SENDING (cb 0x07): ( 01 03 00 07 FB )
[2014-10-21 20:17:33.270] Job 0x07 (Get controller info and supported function classes): No ACK received before timeout
[2014-10-21 20:17:33.271] Job 0x07 (Get controller info and supported function classes) dropped: too many resends
[2014-10-21 20:17:33.271] Job 0x07 (Get controller info and supported function classes): fail
[2014-10-21 20:17:33.271] Get Serial API Capabilities returned zero.
[2014-10-21 20:17:33.271] Removing job: Get controller info and supported function classes
[2014-10-21 20:17:33.282] Worker thread exit point
[2014-10-21 20:17:33.282] Worker thread successfully finished

I'm running v1.7.2 of the z-way server

Is there any way to reset the board so that the server can boot up correctly?

Thanks

Alastair

Re: z-way server won't boot stuck in include mode

Posted: 25 Oct 2014 23:56
by PoltoS
have you tried to power of your RPi? may be it died?

Re: z-way server won't boot stuck in include mode

Posted: 26 Oct 2014 11:45
by alastairduncan
Yes I have

Re: z-way server won't boot stuck in include mode

Posted: 28 Oct 2014 04:24
by PoltoS
Unfortunately, seems, it died. We apologize. What are numbers written on your board? Of it does not work anymore, I suggest to do RMA via your shop.

Re: z-way server won't boot stuck in include mode

Posted: 29 Oct 2014 00:35
by alastairduncan
The only number that I can see is this RZ-014 94U-0 Thre is a sticker over the rest with a date 270514 which was around when it was purchased. It has still not sprung to live so I will return it and get an exchange

Thanks

Re: z-way server won't boot stuck in include mode

Posted: 29 Oct 2014 00:48
by alastairduncan
I found a further number with the barcode on the box

696859123290