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Razberry crashed after frequency Change.

Posted: 25 Oct 2015 14:44
by Kobi.beja
Hello
I have Razberry US (300) and I tried to change the frequency to IL (916mhz).
when I tried to Inclusion new node in (916) nothing is happened, After power reset the I got on the expert web page error of page not found (it's look he can't find the Razberry)

I did "Z-Wave restart" and then reboot after those two steps everything start to work but the frequency is not changed.

The reason is the version of the chip if i'm using 300 and not 500?
Someone has same problem?

Kobi

Re: Razberry crashed after frequency Change.

Posted: 02 Nov 2015 02:32
by PoltoS
Strange that it crashed. Reproducible?

Indeed, 3rd gen RaZberry supports only EU/RU switching. Please don't do it on US, since you will not be able to revert back to US without our interaction via remote support.

IL is supported only on 5th gen

Re: Razberry crashed after frequency Change.

Posted: 02 Nov 2015 23:22
by Kobi.beja
Hi
So if i did it in the beginning it was before I wrote here how I can check it still working with US ??

Kobi

Re: Razberry crashed after frequency Change.

Posted: 05 Nov 2015 02:40
by PoltoS
Try to include a US device