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RaZberry2 does NOT resets to factory default

Posted: 06 Nov 2017 15:32
by DarS
I am in the process of migrating my house from older RaZberry controller (with 3xxx chipset) to newer RaZberry2 board (with 5xxx chipset).
This new RaZberry2 has been connected to RPi 3 and properly configured. Web GUI worked well, so I begun to exclude devices from the old controller and include them in the new one. And just the first device proved itself to be problematic...
I spent some time including and excluding this device (for troubleshooting), making some mess with the new controller. I want now to reset the RaZberry2 to factory default.
The printed guide (included in the box) says:
Reset Button - Keeping this button pushed for 10 seconds will perform a factory reset [...]
Unfortunately this is not happening. It looks like the controller board does not react at all on any presses of the Reset button.
Am I doing something wrong when trying to reset the controller? Or the manual is misleading?

Help/advice is much appreciated.

Regards,
-DarS

Re: RaZberry2 does NOT resets to factory default

Posted: 06 Nov 2017 21:31
by IgoriokLT
There is an option in Expert Mode - Reset Controller to factory defaults. Did you try it?
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Re: RaZberry2 does NOT resets to factory default

Posted: 07 Nov 2017 08:12
by DarS
Thanks for suggestion! Indeed, I found it as well :) And eventually I reset my new controller this way.
So I assume the reset button does NOT work as intended, and the long press (over 10s) does NOT resets to factory defaults.

Sad, because such statements appeared in a paper documentation submitted with the RaZberry2, so you may start wondering what else there is not true...

Regards,
-DarS

Re: RaZberry2 does NOT resets to factory default

Posted: 28 Apr 2018 11:17
by Gwen
Hello,

I have since few days the same problem. Do you solve it ?

Regards,
Gwen