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				No users in "User management"
				Posted: 19 May 2018 15:15
				by tridy
				Hi.
It seems that I can add new users but cannot manage them. They do not appear in the manage UI:
			
		
				
			
 
						- User_Management _No_Users.png (73.58 KiB) Viewed 26149 times
 
		
		
		
		
			 
Firmware version
v2.3.7
UI version
1.8.0-RC-38
Is there a way to fix it?  
Thanks!
 
			 
			
					
				Re: No users in "User management"
				Posted: 11 Nov 2020 02:37
				by Krooms
				Same problem here with 3.1.1
			 
			
					
				Re: No users in "User management"
				Posted: 11 Nov 2020 04:04
				by PoltoS
				Please provide us remote access to analyse the issue
			 
			
					
				Re: No users in "User management"
				Posted: 15 Nov 2020 18:32
				by jarek
				in one of the previous version I had same issue - I checked configuration file and there were duplicated users saved (same name, same ID) - I removed duplicate and it started working.
tridy wrote: ↑19 May 2018 15:15
Hi.
It seems that I can add new users but cannot manage them. They do not appear in the manage UI:
User_Management _No_Users.png
Firmware version
v2.3.7
UI version
1.8.0-RC-38
Is there a way to fix it?  
Thanks!
 
 
			 
			
					
				Re: No users in "User management"
				Posted: 17 Nov 2020 03:31
				by PoltoS
				Thanks, we will also check to make sure it is not possible to add user with the same login name
			 
			
					
				Re: No users in "User management"
				Posted: 13 Feb 2022 21:33
				by feuersee
				Hello,
the same behavior here...
Software info
Firmware version	v3.2.2
UI version	v1.13.4
Built date	29-11-2021 15:34:48
Any idea? Thanks!
Stephan
			 
			
					
				Re: No users in "User management"
				Posted: 14 Feb 2022 02:07
				by PoltoS
				Please halt Z-Way, open configjson-..... file in /opt/z-way-server/automation/storage and make sure to rename users that have the same login and id.
How have you managed to do it? Have you added users recently? We were unable to reproduce this. May be you remember what you did when this happened?
			 
			
					
				Re: No users in "User management"
				Posted: 26 May 2023 23:27
				by runaas
				Hi,
How can I "Please halt Z-Way, open configjson-..... file in /opt/z-way-server/automation/storage"
as I cannot see all users either.
Rune
			 
			
					
				Re: No users in "User management"
				Posted: 27 May 2023 02:17
				by PoltoS
				Code: Select all
sudo /etc/init.d/z-way-server stop