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Re: razberry v2 shield problem (dead?) after firmware update
Posted: 23 May 2019 12:21
by BugHoarder
Forgot i was still running on v.2.8.1. After i updated to v.2.3.8 the logs began updating again. Same error, logs show:
Code: Select all
[2019-05-23 11:13:18.427] [D] [zway] Opened device: /dev/ttyAMA0
[2019-05-23 11:13:18.427] [D] [zway] Worker thread successfully created
[2019-05-23 11:13:18.427] [D] [zway] Worker thread entry point
[2019-05-23 11:13:18.427] [I] [zway] Adding job: Get controller info and supported function classes
[2019-05-23 11:13:18.437] [D] [zway] SENDING: ( 01 03 00 07 FB )
[2019-05-23 11:13:18.639] [I] [zway] Job 0x07 (Get controller info and supported function classes): No ACK received before timeout
[2019-05-23 11:13:18.639] [D] [zway] SENDING: ( 01 03 00 07 FB )
[2019-05-23 11:13:18.840] [I] [zway] Job 0x07 (Get controller info and supported function classes): No ACK received before timeout
[2019-05-23 11:13:18.840] [D] [zway] SENDING: ( 01 03 00 07 FB )
[2019-05-23 11:13:19.042] [I] [zway] Job 0x07 (Get controller info and supported function classes): No ACK received before timeout
[2019-05-23 11:13:19.042] [W] [zway] Job 0x07 (Get controller info and supported function classes) dropped: too many resends
[2019-05-23 11:13:19.042] [D] [zway] Job 0x07 (Get controller info and supported function classes): fail
[2019-05-23 11:13:19.042] [C] [zway] Get Serial API Capabilities returned zero.
[2019-05-23 11:13:19.042] [I] [zway] Removing job: Get controller info and supported function classes
[2019-05-23 11:13:19.052] [D] [zway] Worker thread exit point
[2019-05-23 11:13:19.052] [D] [zway] Worker thread successfully finished
[2019-05-23 11:13:19.063] [E] [zway] SaveData will not save data since it wasn't loaded. This is to prevent data loss.
[2019-05-23 11:13:19.083] [I] [core] Error: Bad data - communication failed
[2019-05-23 11:13:19.084] [I] [core] Tried 5 times without success. Stopping tries.
[2019-05-23 11:13:19.087] [I] [core] Notification: critical (z-wave): Cannot start Z-Wave binding: Error: Bad data - communication failed
Attached new logs from var/log/z-way-server.log
Re: razberry v2 shield problem (dead?) after firmware update
Posted: 24 May 2019 04:47
by PoltoS
Please check config.xml to set log-level to 0
Re: razberry v2 shield problem (dead?) after firmware update
Posted: 24 May 2019 12:07
by BugHoarder
There is no config.xml file on my raspberry. Tried searching for it with sudo find but didn't get anything.
In which folder would it normally be located?
Re: razberry v2 shield problem (dead?) after firmware update
Posted: 24 May 2019 13:02
by PoltoS
/opt/z-way-server/config.xml
Re: razberry v2 shield problem (dead?) after firmware update
Posted: 24 May 2019 14:21
by BugHoarder
Found it!
log-level was already set to 0
Code: Select all
<config>
<automation-dir>automation</automation-dir>
<log-file>/var/log/z-way-server.log</log-file>
<log-level>0</log-level>
<debug-port></debug-port>
</config>
Re: razberry v2 shield problem (dead?) after firmware update
Posted: 28 May 2019 15:42
by BugHoarder
Did you have anything else for me to try? The issue is still there. Still get the same error message, the razberry cant include anything...
Re: razberry v2 shield problem (dead?) after firmware update
Posted: 04 Aug 2019 11:50
by projectile25
Hi PoltoS
sorry but another one dead Razberry2 board after firmware update,
ZMEERAZ2, rev.2.1 S/N 26.18.01 - on the white label
HW Rev. 2.0 - 11/04/2018 - on the board
Z-Way version v3.0.0
Now all LED are bright. No power loss by update. The whole update process looked fine ,no error message or something wrong .
Re: razberry v2 shield problem (dead?) after firmware update
Posted: 22 Sep 2020 14:38
by perf
PoltoS wrote: ↑21 Feb 2019 00:22
The problem is identified. Currently we do not see any options to upgrade except for returning then back to us. The problem comes from the factory and was not found during QC tests. We are working on other options. Only blue boards are affected
...
Currently we do not have any workaround. We are discussing this with contractor
Hi Poltos,
do you have any news regarding this issue?
How to do firmware upgrade for a blue-board RazBerry?
Re: razberry v2 shield problem (dead?) after firmware update
Posted: 27 Sep 2020 02:21
by PoltoS
Blue boards were manufactured by our partners and have an issue with upgrade. Some to them gets bricked. Some are okey. You can not guess it until.you do the upgrade
so just swap it to a new one under warranty